Stater Bros. Markets

Kenneth Fisher

Welcoming and wonderful employees have always made this Stater Bros a pleasure to shop at. Great products, great prices, great service. I highly recommend the deli sandwiches that are large and delicious, especially the family size Cleo and Leo All American sandwich.

Choi Phan

I normally get the most friendly service 9/10 times from the employees. Everyone at the cash register to the butcher, to the managers. All genuinely thoughtful, honest, & helpful. A few years ago I had ordered fried chicken to pick-up on a later date & their employee called to tell me they overcharged me. Most places wouldn’t even notice or care or even call back, but they did. We found out they never overcharged me. Anyway, I’ve been going here for over 5 years & I’m seriously so shocked at how consistently nice they are compared to other supermarkets I visit. There have been a few instances where the employee was rude (probably had a bad week), but overall I’m not going to let a few instances lower my rating. It just seems as though it’s part of the Stater Brothers culture to be so genuinely kind. I had also gone to another Stater Brothers in Westminster & again, wonderful honest people who look out for their customers. They will let you know of better deals when most places try to up sell you. Because of their service, I’m a loyal customer. I also love what their company stands for - America.

Luis Montalvo

Everyone at this store are very friendly. The butcher was so helpful and eager to help. This store has quality meats, fresh veggies, and fruit. I use to go to Ralph's but the service and products dont compare this Stater Bros location.

Diamond Brown

We are frequent Stater Bros shoppers and went to Store #32, 8888 Chapman Ave, to purchase some money orders. At about 7pm we were instructed by a cashier at register #1 to go to the last register, (register #6), where they process money orders. We were also told that the manager on duty (Ignacio) would be able to assist us. It just so happened that Ignacio was at register #6 where we needed to be, so we asked if he could assist with a money order. He looked us up and down and told us to wait on a cashiers line that was a little backed up (register #4), and that we would be helped. He then left register #6, and after approximately 5 minutes, proceeded to open another register and check people out. The cashier whose line he sent us to, (Josefina at register 4) was helpful, but her line was long behind us. She asked the manager (Ignacio) to assist us before Ignacio opened his lane and it was obvious that he was hesitant, to which she then told him "nevermind". It seemed as if she realized he did not want to help us with our transaction so she took care of it herself. I find it totally unacceptable that the manager on duty picks and chooses who he wants to help, and it is very unfair that other customers as well as the cashiers had to wait close to 5 minutes when at the time, he was available and the lines were not long. I would like to receive a correspondence in regards to how to rectify such blatant disregard for certain customers and to avoid a situation like this from happening in the future. Please advise. Thank You