Pet City

Joe Schmoe

All of the reptiles have terrible enclosures and when I went there they had a dead emaciated asain water moniter. How do you have such amazing animals and just not take care of them and let them die. Tons of dead fish in the tanks and they have massive bunny's in extremely small cages. Terrible store.

Andrea A

Amazing customer service, my dog is stage 3 and prefers one brand whuch few locations carry, it has been backordered everywhere for weeks including manufacturers site. I came across Petcity NPR online and he had 24tins left. He saved them for he until the end of buisness day as it was a long drive for me!!! I cannot remember his name but I believe he is the owner. He had chec with his suppliers weekly for me to see when it will be back in stock and even offered to call me back once he gets a definite answer! Now that's customer service, you can tell he truly cares unlike the many many other locations I've reached out too. Once I gets his name(middle aged Asian gentlemen, so so kind) I will update post as he deserves ALL the credit. I'd also like to mention as a avid fish keeper I noticed all his tanks were in beautiful condition!!!! Although it's an hour drive he has 110% gained our buisness, they truly take pride in thier buisness unlike many of these large chains. Kidos again to pet city in NPR

DocShifty

What a joke this place is. They don't have any knowledge on any animal that they have in stock. My wife called and ask if they carried assassin snails at 1:20 today and she was told yes they had plenty and they were $1.99. After the girl that answered went to verify that they were in stock. At 2:30 I went to pick some up and was told they must have sold them all. My wife called back and spoke to the same girl ,she must have forgot she gave her name the first time, who said they haven't had them in a few days. When ask why she said they did she said no you didn't talk to me I just got here. This is just one of the ongoing problems with this place. Poor management. Combined with lack of knowledge and horrible living conditions for the animals. Stay clear! I wouldn't buy fish food here!

Harry Stevens

Definitely my favorite local pet store staff are freindly and knowledgeable also the pets are kept with care