Bridals by Sandra

H M

This shop was so nice! I wasn’t sure because reviews are somewhat mixed but it worked out very well for us! My wedding was about 9 weeks from when I went (short engagement) but we were able to buy off the rack and get a good discount for doing that. The location is beautiful, lots of large mirrors, lovely showroom, and private fancy dressing rooms. I went with my mom and sister and we had a really nice time. We went on a weekday afternoon and it was nice and quiet. Olivia was super nice and accommodating. She did a great job helping me find a dress that fit criteria. She also helped assure us that they could do alterations as I wanted sleeves and for it to not be low cut. They do all the alterations right there on site too. After trying on several dresses we found one that I said yes to! We originally went because my mom got her dress her 40 years ago and now I have mine! To top it all off the owner stopped by to chat with us and was super friendly. It could not have been a better experience! Thank you!

Brooke Cicale

I bought both of my prom dresses at Sandras and always had great experiences. I recently got engaged and went shopping at another location for my wedding dress first. I had a terrible experience, the sales people were too pushy, and I hated everything they put me in. I went to Sandras and they took the best care of me. They listened, asked questions, and supported me through the whole experience. The staff managed to turn my nerves into relaxation, knowing I would be in good hands and that the staff won’t stop until every detail is perfect. Thanks to Deb and to Susan for the care and support! 10/10 would recommend to a friend

Micaela Murphy

I am a bridesmaid and my friend bought her wedding dress from here. Since she bought her dress here, all the bridesmaids purchased their dresses here too. The staff members here were not professional at all when all of us came to try on dresses and get sized. The woman was openly talking about everyone’s dress sizes in front of everyone else which had made some feel uncomfortable. The worst part of the experience was when each individual was paying for their dress, the woman checking us out made it clear she expected a “tip” and started mentioning the methods of payment she accepted which made all of us very uncomfortable and pressured. If this staff does work on tips, management should let the bride know this ahead of time or post some signs in the building making customers aware of this, instead of having staff bring it up as a person is checking out, essentially being put on the spot. We all placed an order for a dress and the wrong item numbers got entered so we had to address that issue too. I attempted to address these issues with the owner Susan directly, coming to learn that she is likely not treating her employees right. She does not pay them commissions on their dress sales, so recently added a “tip column” to the 2022 sales slip to have her customers cover what she should be paying her employees in commission. Being a bridal consultant is absolutely a sales role and unhappy employees treated poorly by management are not motivated and as a result, are not as helpful to customers in my opinion. Susan didn’t address a single issue I mentioned, and just tried defending the company and their reputation. The whole experience just wasn’t fun. I personally wouldn’t recommend this place based on the experience my friends and I had here.

Rose Medico

My first experience at Sandras was awesome. David’s bridal made me very angry and Sandras accommodated me last minute. I was not excited to get my wedding dress because I was so angry at David’s bridal. My first appointment with we consultant at Sandras was perfect. I tried on eight dresses we picked out a flower girl dress I couldn’t have been happier. After ordering my dress and my flower girls dress and veil, I received a phone call a few weeks later stating that my dress had arrived. I was excited I thought it was my dress but it was my flowers girl dress. I never received a phone call when my dress came in. A few weeks before my wedding I anxiously called and was told that my dress was there. I was a little annoyed that I never received a phone call but was just happy that it was there and set up an appointment to try the dress on. My experience at that time was fine and left making an appointment for alterations. My alterations appointment was very odd. While the seamstress did nothing wrong, I kind of felt like I was forgotten about. Sandras either overbooked themselves or did not have enough hands on deck to handle all of the appointments they had around the time that I went. A nice woman brought me my dress and helped me get in it and the seamstress came in, left… and no one ever came back. I was left standing there confused on sure what to do for at least 10 minutes. Luckily my mother was able to help me get out of my dress and we searched the store to find help, and we were told to leave the dress and make a second alteration appointment. I couldn’t believe that I was left standing there in my dress with no help to get it off and I was not able to try my veil on I was afraid to open the package by myself. My alterations were complete a few days before my wedding and I was very nervous because there was not time to make second alterations but my dress was perfect, it fit like a glove. I love my dress it was affordable, and comfortable, I just wish the customer service would have been a little better. my groomsmen all also received their tuxedos from sandras they were very handsome however all groomsmen had issues calling in their sizes because they were unable to get anyone on the phone some called for over a week trying to get through…