Target

La Princesa del Llano

Target is hopefully becoming the Amazon of brick and mortar retailers in that it is working always to improve the customer experience. I use their app to purchase and pick up things from their store and that has made the experience so much better. Even returning things it is much easier as all my orders are kept in the app and I only have to look them up and get the bar code. I really dislike shopping, so I go out my way to get things from Target, just because it is so convenient. Their produce is not the best except the greens which always seem fresh, but I like the type of products and the variety. Baby and toddler clothes have good quality, everything else looks nice and stylish, but it won’t last long with a few exceptions here and there. Electronics surprisingly seem to have good prices compared even with Amazon or any other electronics retailers. And from time to time they have good deals on house cleaning products, personal hygiene, and cosmetics. Their cosmetics area was already pretty good and has expanded now with Ulta. However, it is not something I use much, so I cannot comment on that. And Last, but not least, their household and decoration items are so pretty. Quality varies, but if I have to choose where to buy things for my house, i choose Target, over Walmart, HomeGoods, and IKEA. They really make beautiful things and the prices are usually corresponding to the quality. From linens to gardening, they have enough variety to please most people. So, unless their customer service gets bad (it is ok, nothing especial), or their prices get higher, I will be a Target customer always. Keep it up Target! There are still things to improve. You probably have to pay more your employees or give them more benefits I guess, so they could love doing their jobs. Take a look at Publix supermarkets, their employees usually are very friendly and like to help. Find out why.

Bob H

The WORST customer experience I have had in a Target Store. EVER. Kids camped out on the floor playing games in the toy section, as an employee walks around them. The clothing sections were a big mess - women’s and men’s clothing all over the floor. No map of the store layout: how am I supposed to find the aisle your app says is where my product is located? Clothing aisles have no numbers displayed! Then, of course, after having such a frustrating experience, I go front to check out, and there is one, yes, ONE cashier! Lots of employees wandering the floor, but ONE cashier. Oh - and 4 self-checkouts on one end - only TWO operational. What a mess. TARGET: NEVER AGAIN!!!! I’m done.

Romina Gaez

When one has a manager position there is a responsibility to help a customer and Nina Davis the store manager at swagras mall in my opinion is not good in her position as she has no intention of helping a customer without knowing the need that person can have, she only tells you that she cannot and it was something so simple that to certify how long it takes to be ready for an order that was made online. I assure you that I will not return to target again.

Paulo

The best Target I have been to. In the state where I am from, Target's are nowhere this pristine. The store was clean, well lit and attendants were as helpful as one could expect them to be. Just wish they had a larger variety of board games... Missing the Settler of Catan Expansions for instance.