Planet Fitness

StephRios Peru

I WOULD PUT NO STARS IF I COULD! The quality of this gym has dropped significantly over the past year. Most of the equipment appears out dated and worn out. The music is blasting in the gym, which it even makes it difficult for me to even hear my own earbuds when I want to listen to my own music. The employees appear not interested or want to be there as they are dismissive towards customers. There are many young customers who aren't following the rules, and the staff don't enforce either. The bathroom area isn't taken care of as there appears to be a mess or lack of supplies. Overall, its worse than ever.

Diane Torres

The staff is very nice and gym is clean. I saw people with no shoes on working out. People just sitting on equipment not using it, People were dropping weights and a guy with his feet inside a kettle bell doing pull-ups. These are dangerous and not PF approved. The staff said they're not allowed to tell guests anything only a manager can and there wasn't a manager.

Lulu Herrera

I came to sign my daughter up to have her own account. I was told it can only be done through the app and she had to lie and put a different date of birth because she is 17. I left with my family and couldn't work out. No offer to help at all. Three kids at the front desk looking at their phone, no eye contact at all.

Colaiv Freedman

I've been a member for a couple of months and have had a fantastic experience at Planet Fitness Coral Springs. Jean the personal trainer was especially incredible. The facility is spacious and clean and the staff are very friendly. My only issue is with their archaic cancelation policy, - one is unable to cancel their membership online or over the phone but must write a letter or cancel in person. I had only intended to join for a few months, but if I had been aware of the policy I would have gone elsewhere. When I resume my membership in the future, I will go elsewhere as such a complex cancelation policy shows a total disregard for customer service. I understand this is a corporate company wide policy, and I just feel bad that a nice local team in a nice facility should be so badly let down by corporate beurocracy.