Shana Nelson - State Farm Insurance Agent

Category: Insurance agency in Cupertino, California

Address: 10011 N Foothill Blvd STE 111, Cupertino, CA 95014, USA

Phone: +16509888990

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

binh diesel

Jun 22, 2022

Laurie C and her team has been assisting me for my coverage needs for years. They are very professional, friendly, and responsive!… service is A++! You can always count on statefarm and especially this team. Been a pleasure to do business with. Ty :)

Jana Gagaceva

Jun 14, 2022

State Farm and Shana Nelson's office have been amazing to work with in the past few years I've had car and home insurance. My agent Laurie is quick to respond and always finds a solution to any problem/question I have. It's been a pleasure working with everyone in this office, especially Laurie.

Lily Seedman

Feb 5, 2021

My family has been with Shana and the team for years. Every time I call with questions the team has been unbelievably helpful. It finally came time to get off of my family plan and start up as my own client. I know nothing about insurance and the team has made this transition seamless. I have to give a special shoutout to Evie. She spent an hour on the phone with me and my family walking us all through the process, answering the same questions on multiple occasions, and really just making sure we were comfortable and understanding our options each step of the way. Thank you so much Evie! We are so lucky to have you all!

Justin Corpuz

Jul 30, 2020

I definitely would recommend Shanna Nelson and especially her staff as well. The office has a great vibe to it, all the agents are very responsive, professional, humble and always try to give you the best deals and insurances for your needs. I’ve been with State Farm for years now and all I can say are great things about it, thanks to Shanna and her team, I have all the help & insurances for my needs. Like a good neighbor, State Farm is there!

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Questions & Answers

What factors influence car insurance rates?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Can I pay by phone or mail instead of online?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between sending my quote and purchasing with an agent?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What if I have more than four vehicles or four drivers in my household?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What can I do on the State Farm mobile app?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Shana Nelson - State Farm Insurance Agent | Jun 26, 2022
Shana Nelson - State Farm Insurance Agent | Jun 26, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Shana Nelson - State Farm Insurance Agent | Aug 25, 2021
Shana Nelson - State Farm Insurance Agent | Aug 25, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Shana Nelson - State Farm Insurance Agent | Aug 25, 2021
Shana Nelson - State Farm Insurance Agent | Aug 25, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Shana Nelson - State Farm Insurance Agent | Aug 25, 2021
Shana Nelson - State Farm Insurance Agent | Aug 25, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Shana Nelson - State Farm Insurance Agent | Aug 25, 2021
Shana Nelson - State Farm Insurance Agent | Aug 25, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Shana Nelson - State Farm Insurance Agent | Aug 25, 2021
Shana Nelson - State Farm Insurance Agent | Aug 25, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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