Verizon Authorized Retailer - Victra

Category: Cell phone store in Brookings, Oregon

Address: 16261 US-101 Ste 9, Brookings, OR 97415, USA

Phone: +15412553973

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

oUnknown

Jul 16, 2022

They were able to solve the issues I had and were patient enough to help me understand how to prevent it from happening again!

M G

Jul 16, 2022

If you use these guys, buyer beware. Do your homework first on plans and products. Anything they tell you they can do, get employees name and have them put it in writing and sign it. Once you ink the deal, you are stuck and if your devices dont work well or you get new bills much higher than promised, bail before 30 days or you are stuck for at least one year. Dont bother asking them to fix anything as they will just tell you, "oh well. I dont know who told you that. Or they tell you to complain to Verizon, who tell you its not their problem. As a 20 plus year verizon user, I was not happy learning neither Victra or Verizan will do anything to make things right

Charlotte Svolos

Jun 9, 2022

Very pleasant staff. He went out of his way to make sure everything went smoothly with my new phones.

Barbara Sweetland

Apr 8, 2022

The stars are for the store employees that were extraordinary, patient, kind and so helpful. The customer service for Verizon on the phone however were the worst and not at all helpful....don't expect any service... extremely disappointed...they were rude disrespectful and hung up on me the customer...the reason they have a job...

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Questions & Answers

Is Verizon down in brookings oregon

Celeste Jerue | Aug 26, 2019
Natalie Ventre | Aug 26, 2019

I went to brookings instead of Crescent City this time. I love Kristy and the staff. Very kind

Can you make an appointment?

Rhonda Suiter | Dec 28, 2021
Jabbar Franklin | Dec 28, 2021

Not exactly. It is first come first serve. But if you come in you can get on the list and wander the mall.

Is there a mandatory 2 Year commitment eith your phone plans?

Ernest Echevarria | Aug 26, 2018
Kesh Khilnani | Aug 26, 2018

It is up the manager if he feels like it. If there is personal gain for him, for sure he'll approve it.

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