Domino's Pizza

Warrick & Takicha Roundtree

Totally destroyed my last order. I tried to call and couldn't get anyone. This isn't the first time. Every time I order delivery they get it massively wrong. But I guess I should stop giving them my money huh?

David Irvine

Ordered 3 pizzas for a 1pm delivery on a weekday. By 1:15 I tried to call to see why it wasn't updating on the tracker. By 1:45, they have still not answered the phone. There is no other option to contact them and no communication from them. Don't order from them and dispute your charge if you did. I ordered from the domino's web site without seeing the reviews from this place. Their track record looks abysmal.

Pradnya Mukhekar

Twice I had a bad experience with these outlet, first time order came after 2.30 hrs late, they didn’t even answer calls and second time order came on time but they add mushrooms to my pizza where I didn’t even mention to add as I have a allergy to mushrooms, and when I complained about same they didn’t even refund me. Will not recommend to anyone.

C Mun

Update: I spoke to Jose, the manager, this morning to let him know that his team needs better training. Jose was responsive and listened well. I'm updating this review because Jose understand the issue. He agreed to either refund or make me a new pizza at a time that is convenient for me. Jose seemed genuine in his interest to satisfy his customers if there is a legitimate reason regarding his Domino's services and products. For that, I am increasing the stars to 3. --- Initial post below. Does this look like spinach, feta, onion pizza? It went straight into the trash. When I picked it up, it was late and I waited curbside but no one came by, so I finally double parked along 14th and went in. They said it was just coming out, so I’m waiting, and I’m still waiting, when I asked why it was taking so long, they said they missed an item. I asked what and the woman said onions. I said that’s fine that I’ll take it without onions. My mistake is not opening it up before taking it because I was in a rush and now late. When I got home, it only had spinach. Just look at this sad pizza. It went straight into the trash. When I called the guy said I had to bring the pizza back and drive there 30 min round trip because it’s Sunday at 6pm to drive along Alton to South of Fifth. He also said because I took the pizza. If they had said they were missing both the feta and onions, I would not have taken the pizza. To make matters worse, when I got there there were 6 people standing around and only one person working on the pizza. The other six were standing around - one of them didn’t even have his mask over his face and was below his chin. Obviously, this team doesn’t have the right training. It’s not their fault but poor leadership and lack of ability to solve customer problems. I don’t live here, but I have to say, this is the first time I’ve been compelled to write a review for Domino’s that’s bad. Usually, like all chain restaurants, Domino’s works. Something is definitely wrong with this location. Find a different Domino location if you're getting Domino's. It's cheap and decent pizza, I agree, but there are more locations than this one.