AAA Salem Service Center

Louise McAuley

I love AAA. If your membership is up To. date and you have your card they'll give you roadside service no matter whos car you're in. Plus they have great travel agents service. We've booked our cruises through our AAA

Kelly Wooten

A pleasant gal answered my phone call and mailed requested paper maps to me for an upcoming vacation. I appreciated her help. 😊 The only reason I gave just 4 stars instead of 5 was simply to express my disappointment that AAA no longer offers the regional booklets that provide lodging, dining, and ideas for fun places to visit. I will miss those booklets, especially since we will probably not have cell service for much of the time.

Josselyn Serrano

Cody was not only really helpful but personable and easy to talk to. I know nothing about cars so when I have car troubles, it’s really stressful. I’m glad Cody was my roadside assistance!

K Savage

I have been to this office twice as my wife and I are new members. On the first visit I was inquiring about some travel destinations however the lady at the front desk was extremely rude. When I asked to speak to someone about travel she asked where to and I explained that I wasn’t sure exactly where yet but wanted to look at options. She rudely replied with “Well it makes a difference so if you don’t know where you want to go then I can’t help you .” I then found someone else and finally spoke to a person responsible for travel. But in my opinion their travel packages were pretty expensive so I asked what benefits were included as AAA members. She told me that as AAA members we would get a $50.00 voucher for activities. WOW, I could hardly hold back my excitement. Obviously we scheduled a trip on our own for literally 1/2 the price that they quoted. My second visit was for the purpose of picking up a map. As I patiently waited in line (I was the only one in line) the lady at the desk was speaking with another employee. After about five minutes they started laughing hysterically, which continued for another 7 or 8 minutes. A few minutes later a man walked in from outside and the lady at the desk asked if he could help me as I had been standing there for a while. When I explained what I needed he said “Oh, you’ll have to wait for her, she’s the only one that can help with that.” I’m not looking for instant gratification like many are these days but if you’re going to take my money at least treat me like a customer.