Staples

Category: Office supply store

Address: 1305 W 7th St, Frederick, MD 21702, USA

Phone: +13016209011

Opening hours

Sunday: 10AM–7PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 9AM–9PM

Reviews

Ben Love

Jul 19, 2022

Staff doesn't honor the specials tagged on their shelves, too lazy to check the actual displays.

Catherine G.

Jul 2, 2022

I use to like this staples and went here often due to my job as a teacher. Never again after I was told my service dog (verified) service dog could not be in the store. Will be calling corporate.

Lee Davis

Apr 17, 2022

Everytime lately I have gone to the store it has been understaffed, the one lady at check out does not know layout of store and sent me on a wild goose chase. I ordered something to be printed 4 months ago that was a recurring print job and I am still waiting. Needless to say I went elsewhere. When I initatied original work to be printed it took 10 minutes! Doubt thus young lady knows her job! Won't be back

Vanessa Hamilton

Dec 5, 2020

Wouldn’t recommend this location at all. My first time here, I waited for 20 minutes at the copy and print section just to have one pound of paper rung up for shredding. My second time here, absolutely no greeting, no assistance, just stares. I went to check out and the older lady at the register didn’t even speak. I asked if I could sign up for the rewards program, I was ignored and checked out. Today solidified why I will never return here. I came looking for yet again another item and again, no greeting, no assistance, just stares. I had to walk around to find someone (who happened to be the manager, Rob) to ask if they had this item in stock. His response, “no”. I waited to see if he would perhaps offer another store location or even suggest another item, nothing. I asked if he could check another store. He didn’t even respond to me, he just pulled out his tablet and then looked up and said, “yeah, the store across town has them”. Not sure what kind of customer service that was but rest assure, I won’t be back. I wish there was an Office Depot around here instead. At least they know how to greet a customer at minimum.

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Questions & Answers

Do you have UPS in this store?

Carol Stickney | Jul 20, 2018
Roger Bohn | Jul 21, 2018

I believe so.

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