PostalAnnex

Category: Shipping company

Address: 3056 Castro Valley Blvd, Castro Valley, CA 94546, USA

Phone: +15107501116

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 10:30AM–3:30PM

Reviews

David H

Jul 7, 2022

This business is great. Staff is always quick, professional and friendly. I'm always in and out in a min or two at most. I've been here a few times and would definitely recommend it if you need to ship anything. Glad they're a part of our community!

Barbara Dunn-Knudsen

May 30, 2022

Most convenient shipping locations in town. I ship a few packages a week using different carriers and the Postal Annex takes them all. So simple and easy to just use one location. They are always willing to help out with any packaging issue when dropping off. They are always courteous and kind. Definitely a pleasure to do business at the Postal Annex. They've got my business!

Lynda Larsen

May 19, 2022

Best place ever.:Even when a lot is going on ..when one’s”turn” comes up ..Patience & competent..UNLIKE the UPS STORE in CastroValley..I am convinced they hire the rudest people ever..Tried more than once ..closer to me & every time Rude Rude Rude

J A

Feb 5, 2021

Excellent customer service! They demonstrate a true concern for the customers as well as their partners UPS, FedEx and the Postal Service. I’ve been doing business with them for years and they just go the extra mile every time! Job well done!

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex | Aug 25, 2020
PostalAnnex | Aug 25, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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