Rymes Propane & Oil

Joe Waible

Do not do business with Rymes. You will be disappointed and have more problems than you want . Their customer service reps are the rudest people I have encountered . Eastern propane has been phenomenal !!!

Mike Pettengill

I've had a great experience with Rymes. They provide my oil and propane at home. We were having issues last winter with the furnace (which had been recently installed by another provider before I bought my house). The furnace was just not keeping up on the cold nights. A Rymes service tech came out, performed a cleaning and then tested the unit and adjusted the output. We noticed the difference right away and the furnace has done a much better job at keeping up with no noticeable change in oil consumption. The service fee was reasonable and they even called to follow-up a few weeks later to see how it was doing. I was very happy with the experience and won't hesitate to call them again if I have any future issues.

Maria Larrea

I have been with Rymes a few months. I did an oil to propane conversion in September, 2019. Rymes could not change the propane tank to a larger one until Spring time. We were on automatic delivery when the tank ran out. I had the person who installed the system out at 5am to check the system and he said that we were out of propane. Called the emergency line at 528 in the morning and spoke to the someone and explained they said that Rymes could deliver 20 gallons and then later deliver the rest. The contractor got on the phone and explained that the system is large and would need more than that and she said that we could then wait till after the office opened at 800 am. The company never arrived so I called them at 1100 and at 200 and they response from their customer rep was the same "you are on the list for delivery". I explained that I had a 10 yr old in the house and it was very cold. Answer was they could not do anything for us that they would be on their way sometime today. We never got our propane delivery and had to call the emergency line for a second time and the woman was very pleasant and she checked and saw that they had forgotten to come to my house. We were in a cold house for over 12 hours and no one cared. Poor Customer service

Timothy Peters

No heat this weekend. I have a service plan with a different company and their technician couldn't solve the problem (air was seeping in the fuel line). I'm freaking out thinking I won't have heat. Rymes sent over Dave (The smartest guy I've met). Dave had my heat up and running in 45 minutes. Outstanding service! Well done Rymes!