Address: Center, 3825 Richmond Hwy, Alexandria, VA 22305, USA
Phone: +17035358740
Sunday: 5AM–8PM
Monday: 5AM–8PM
Tuesday: 5AM–8PM
Wednesday: 5AM–8PM
Thursday: 5AM–8PM
Friday: 5AM–8PM
Saturday: 5AM–8PM
Amy Reynolds
I never leave bad reviews but I’m hoping that this will help them improve.. as someone who used to work at Starbucks and frequent various locations, this one stands out. The staff seems unprofessional, unfriendly (not mean just not particularly friendly) and isn’t knowledgeable about their drinks/products. Service is always unusually slow and order ahead is rarely available. As such, I’m guessing there’s a management issue resulting in poor training and/or high turnover.
Isha Sanchez
I rarely go to a Starbucks anymore. Apparently there is a shortage on straws. Something the employees should tell customers when ordering a Frappuccino. I had doubts coming to a Starbucks in the first place and now I’ve learned my lesson.
Tookie Williams
This place always have good service and coffee. The staff is always smiling and helpful, this is my only spot I like compared to other locations. My experience always been the best after 60 visits literally lol. Stop here and enjoy the experience.
Department Manager
Rude guy today Friday November 26,2021 at 1:26PM . I order a caramel Frappuccino and the first one was perfect until another customer reached over it the whipped cream was exposed so I was uncomfortable I hate when people reach over any of my food. Also we are still in a pandemic the drinks should not be push all the way to the edge near other customers where they can cough on your drink , sneeze even breathe on them . Other Starbucks have it behind the counter until you come up and get it after calling your name . He didn’t even wait for me to come he pushed it out in the open to be exposed. Then I asked him very kindly , I mean I was so sweet to remake it he gave me this rude attitude as if I was a bother . The new one he made was nothing like the first one. He gave me less of everything because he was upset after I kindly asked him to redo it. So I just asked for a refund. Never coming back here again.
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