Harrison's Marine & RV

Heidi Chavez

Started shopping for a patio boat, ended up using a dealership (It's a small fishing boat in Rancho Cordova, Ca) because Harrison's didn't have their Lowe boats in yet. What a mistake that was, had so much mechanical issues with our brand new boat and ASFB dealership was absolutely the worst. Luckily Bill, a sales associate at Harrison's Marine I had been communicating with and Scott, the service manager took over the nightmare repair and maintenance work we were stuck with. They did the work promptly and professionally with the best customer service. They worked with the Lowe warranty company so things went seem less on our end. I wish we would have purchased through them. All I can say is if you are looking for a dealership who is extremely knowledgeable, kind and goes the extra mile to make their customers happy this is the place to go. We thank you guys so so much for turning our new boat buying experience from a nightmare to a more enjoyable experience. Doing all this with out the incentive of us purchasing the boat through them shows how much they care! Heidi Chavez

Lisa Smith

My husband and I just purchased our first RV. I cannot say enough good things about the level of professionalism and courtesy and expertise from the people at Harrisons Marine & RV. Our sales person was Harry, and he is very experienced, and low pressure, which I appreciated! Harry answered all of our questions and made us feel very comfortable looking at RVs. When we decided on our purchase, Stephen the general manager, stepped in and helped us with all of the paperwork. Steve is also an avid camper and very experienced. Todd was the person who helped us through our walk-through and he answered all of our questions and was very patient with us as we are brand new to this experience! When we brought our RV home, we realized that we needed some more instruction and help in how to unload it from our truck. We called Steve the general manager, and within an hour he was at our house giving us instructions and making sure we felt completely comfortable with operating our tow package. I feel this goes way beyond the call of duty! I can’t say enough about how much I appreciate the service that we have received! The entire staff have made themselves available to help us answer any questions we have, and give us all the support we need, so our experience with owning our first RV is not stressful but a great experience! My husband and I will definitely need some handholding as we learn how to maintain and enjoy our new RV. We have been told to call them anytime with questions! If you’re an experienced camper, or if you’re considering entering into the RV world, I highly recommend that you visit these folks! Michael and Lisa Smith

Paul E Wasson

They responded to my question within an acceptable time frame via Email. They answered my questions in detail, engine size and time frame of how soon I could pick it up from prep. I asked another question and they responded saying they were removing the factory seats (why?) and upgrading them to another model. Therefore the price is going up. I did not want the mysterious upgraded seats. (I doubt they upgraded anything, and it is not the cost up charge as much as the act of it that bothers me) Why would you start modifying a NEW boat in the middle of a purchase only to stick the buyer with a higher price? Oh yea, more $$$$$$. They chose the bait and switch gag on a fishing boat and lost a sale? The sad thing is I am replacing my 2019 RV with a New R-pod, they don't get that sale either. To throw salt on a wound ,they offered me a used boat that was slightly cheaper. They don't even know what they did wrong. Poor customer service.

Jessy Steinmann

Great experience! Communication was great, they were very prepared when we showed up and polite! We had a fuse out in our truck and it was after hours and they stayed and waited for us to go to O’Reilly’s and replace the fuse and return so we could take it home that night since we came from out of town. They went above and beyond to make sure we were satisfied. I appreciate them for giving us the opportunity to make many memories with our new trailer. We will go back for our boat! Thank you again Bill and Steve!