Popeyes Louisiana Kitchen

Jarrell Guerin

The pricing on the posted menu does not match what you actually changed. For example I ordered a Classic Chicken Sandwich for 3.99, but was charged 4.49. When asked about the difference the only response I was given was the menu was broken, with no mention of even trying to honor the posted price. Don't get me wrong...50 cent not a big deal, it's the principal of it all. There seem to no sort of any type of customer service.

Jordan M

I went here at 1pm and my car had 3 separate orders …the man at the window said they could not do 3 separate orders. Mind you we were in line for 30 minutes and there was about 4 cars behind us. I asked him why and he there was no valid reason. I asked him if there was enough food and he said no….at 1pm. They are completely lazy because I’m almost positive they still served the cars behind us but didn’t serve us because we wanted 3 sandwiches….never coming back.

chris V

This was the worst experience I have ever had. First of all the homestyle Mac and cheese that they charged me extra for was extra spoiled. It was literally sour milk. The chicken was tiny like a Cornish game hen. I got an 11 piece meal for my 8 year old son and me and an 8 piece lasts us 3 meals but this time we ate all of it and were still hungry. I got a chicken sandwich for my daughter that came out normal and I got one for my mom and I guess they didn't have any more chicken so they used 3 chicken strips which all fell out onto the floor. The guy at the window wouldn't give me a receipt.. He said he already put it in the bag but it wasn't there.. We usually eat at the one in Rockwall and it's 15 times better. I called to let the manager know he was selling spoiled food but they don't answer the phone. They pick up and hang up. This is a zero star experience at a zero star establishment. ULTRA POOR

Nguyen Nguyen

Was disappointed- super long wait in drive thru, I think they might short on staff. The chickens are really dry, overcooked and not fresh. The biscuits are dry as well. 3 persons at the window, the guy was rude, but the 2 ladies are nice. And the fries and mashed potatoes are good.