PetSmart

Nancy Sweetsir

Never had problems buying fish before but today I bought 6 and after only a 20 minute ride home 3 where dead. Was not happy the way the lady just poured them hard into the bag. Next time going to petco for fish. Gave 2 stars cause cashier was very nice.

Nicole Casse

Most of the staff are helpful and knowledgeable. But I have to give a poor review. On numerous occasions visiting this store to purchase LIVE crickets has been horrible. Yesterday was not the exception. My husband went in to purchase live crickets for our geckos and requested a staff to bag some. Because they have some already in a container, she said there are some right on the shelf. She was too busy talking to her friends. My husband didn't want the pre-packaged crickets. The date of package was May 17th. It was May 31st yesterday. They are only good for 7 days if that. She refused and walked away with her friends. Again not the exception, we got 4 LIVE crickets from the container. For a store that prides itself on providing pet food, which includes live food, this store has a very bad track record at providing such. We have had our geckos for about 4 months and there has been only 2 occasions where the staff was helpful in getting live crickets and not blowing us off. If you are going to provide pre-packaged crickets, you should make sure they are fresh and not 2 weeks old and dead as well. We may have to switch pet stores if this continues.

EM

Wide variety of food options but, not what I was looking for. Lots of toys, and supplies to choose from. I appreciate that one person working there that took the time to help me.

MommaLette

It was pretty busy most I've seen in awhile. Staff was doing a great job helping everyone and didn't seem bothered at all. Found exactly what we were looking for and then some!!