Party City

Paul Kelley

service here has been better lately. Last year while still under the pandemic situation where not many people wanted to work here I am thinking, we were treated terribly. After watching us go through items and pick them out, the cashier tells us that the register is closed because the store is closed and wouldn't let us buy the items. The manager just seemed like he didn't want to deal with her probably because it was the only help he could get at the time. I did not come back to this place for a long time because of that but looks like whoever that was hopefully doesn't work there anymore

William Peterman

Very helpful, walked us though the right balloon tanks

Denise Fairythistle

These guys always come through. They are like Genies. There to make wishes come true. 🙏

Yasmine M

The customer service here is disgusting. I bought a Halloween costume today with a discount code and wanted to return it because it was the wrong size. I get in line and the cashier told me to go to the manager. I go to the manager and before I even finish what I am saying she says get back in line. I explain to her the cashier just told me to go to her and she says get back in line. I get back in line and the cashier again calls the manager and tells me no returns and walks away. I ask can I at least exchange? I try to exchange and now the cashier is telling me I have to pay back $7 because the coupon code does not work when you are exchanging an item. Does that make sense? I will never go back to PartyCity ever again.