Homewood Suites by Hilton Denver West - Lakewood

Kenneth Hudgins

We booked a room with a handicapped accessible shower and did not get the room we booked. I fell twice getting in and out of the shower due to this. There was almost no water pressure from the shower. The reading lamps were broken and unable to stay in position. The walls had bodily fluids dried to them. There was a hole in the carpet on the bedside close to the window. We had 4 guests and were only provided 2 towels, when we asked for more we were ignored. The phone in the room does not work and was unable to call the front desk without using cell phones. Hot tub is filthy, filled with hair, bodily fluid floating, and bandaids. Algee growing in the hot tub and pool. The fitness center smelled like it has never been sanitized. The breakfast food got us all sick. When the front desk was asked about the hot tub they said it was working. When the staff was asked if it was clean they said yes. When I told them I already checked they then corrected themselves and said that it was due for cleaning and maintenance. Not worth the price and will never stay again. Would really like my money back.

Matt Schild

The room was large but rather dismal and featureless, and smelled like pizza (???) for all of our two day stay, which was sort of funny but also sort of gross. The staff was never at the front desk, and we had to wait several minutes before someone happened to wander by and help us. Since the room smelled like a Pizza Hut and they have a "we only send housekeeping if you request it" policy, we asked for a visit from housekeeping on our first morning, but housekeeping requests need to be made 48 hours in advance, so it was basically not going to happen on a short stay ... Then housekeeping showed up at our door at 8.45 am on the day we going to check out, knowing full well this was not what we requested. This place was really disappointing for a Hilton property. Would not recommend.

Jack P

The staff at this Homewood Suites is very friendly, they made me feel valued as a guest at their hotel. From the first time I walked in the door to the last day. The folks at the front desk, Barbara, Lisa, Dena were all great. Andy made it possible to get to my Temp office the morning after a snow storm. The hotel is well suited for federal employees, only a mile from the Denver Federal Center. Close to most amenities. I forgot to pack some medications and the GM, Ron went out of his way to get those to me overnight. Thank you all for a great stay in Lakewood.

David Knappert

The hotel was pretty nice and clean. Front desk was very polite. We had an issue getting the pull out bed to come out and they helped us get it out. The pool and hot tub were both great except the lighting in the pool room makes everything look a little bit greenish which initially was off putting because it seemed dirty. The hot breakfast was sausage links scrambled eggs and seasoned potato circles. All tasty. I also had various cereals, oatmeal, toast, bagels ect. Room was clean in the bed was comfortable. Overall happy with everything