Hilton's Tent City

Kenneth Mui (K)

Tent City is truly the best hidden jewel when it comes down to traveling/hiking, camping gear. It was a lot bigger back in Boston, but I’m so happy they decided to open their doors in Cambridge! I’ve bought countless jackets, tents, camping gear, backpacks, gloves and accessories for myself and my family. I’ve always found what I needed when gearing up for treks in the white mountains or vacationing in other countries. It’s truly your old mom and pop store with lots of knowledgeable sales associates. I love Tent City for its brands, products, value, selection and prefer it over REI, EMS, Bob Store..ect.

Jenna Sunshine

LOVE THIS PLACE! Tons of great gear for everything from hiking & camping to fishing and bird watching. They have a little bit of everything! Backpacks of all sizes for hiking or day-to-day, hiking boots, sandals & shoes, sleeping bags & sleeping pads, clothes, outerwear, tents, hammocks, water bottles, camelbacks & water bladders, binoculars, knives, stoves, and all the assorted technical gear you can think of. If you need anything for hiking, backpacking, camping, fishing, etc this is the place to go! Support a small, local independently-owned business instead of Amazon or a large chain store.

Nathan Elchert

I placed an order for sale-priced cold-weather gear on their website, which qualified for free two-day shipping. A week later the package had not arrived. I emailed and received no response. I called and was told that my order had been automatically cancelled due to “a red flag.” (I had received no notification of the cancellation whatever.) I said I still wished to order the items and asked how to go about this. I was told to reorder the items in two orders rather than one, to reduce the total costs and avoid another red flag. I set about doing this but found that the sale pricing was no longer available on three of four items. I called to ask about the pricing and was told that the pricing I had received the first time was wrong due to a pricing glitch on their end, that they would not sell me the items at that price, and that they wouldn’t ship to me anyway, since packages are often stolen in my area. (I guess my area is NYC — they won’t ship to NYC?) This was a frustrating waste of time and I still don’t have the cold-weather gear I need for an upcoming trip.

Sarah Jessop

Easy fast online ordering. I couldn’t find an item on the website and with a call to the store, they helped me find the item quickly. Was able to place an order on Thursday and received the order (nano spikes for walking / hiking) in 2 days, on a Sat. to local Boston address (free 2-business day shipping on orders $50+). This is an awesome local business.