The UPS Store

Category: Shipping and mailing service in Cambridge, Massachusetts

Address: 955 Massachusetts Ave, Cambridge, MA 02139, USA

Phone: +16178685055

Opening hours

Sunday: Closed

Monday: 8:30AM–6:30PM

Tuesday: 8:30AM–6:30PM

Wednesday: 8:30AM–6:30PM

Thursday: 8:30AM–6:30PM

Friday: 8:30AM–6:30PM

Saturday: 9AM–5PM

Reviews

Barbara Berger

Jun 1, 2022

I want to thank Francine for the excellent service she provided yesterday. She helped me send about 170 pages of important papers. She suggested that I email the material rather than Fax the material because it would be a lot faster and less expensive. She advised me to call the recipient to make sure that the emails had been received, she gave me the store's business card for me to call today if there was any problem, she asked for my email address so she could contact me today when she came in for her afternoon shift and she asked me if I was a member of AAA so that she could give me a discount. I am grateful for all of this help and extremely impressed by her professionalism.

Chris Murphy

Apr 11, 2022

Apparently this UPS store is under new ownership. It's a shame. I came here for years prior to today, and always appreciated the convenience and the service. Sadly, my visit today was so disappointing that I do not plan on returning. More than anything else it was the rudeness that rubbed me the wrong way. For example, pointing out every little thing I did "wrong," when I was doing things exactly the same as I been on previous visits to the store. It felt very condescending.

Christopher Morici

Apr 4, 2022

This location makes you pay a “tape fee” when you come with an open box. They even make you pay when the box is already taped shut but they have to tape the shipping label on it.

Cecilia DeeSouza

Jul 14, 2021

One Incredible business! I have been renting mailbox here for over 20 years and the owner and staff are amazing. You can always tell the precedence owner and management set from the consistency, friendliness, prompt service of everyone you deal with at the store in person or via phone or email. Simply the best business owners I have dealt with across the states over the decades! Thank you!

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Questions & Answers

Is there parking available?

Christopher Tully | Aug 25, 2019
The UPS Store | Aug 25, 2019

Hi Christopher, We do not have dedicated parking. However there is metered parking on Massachusetts Avenue nearby.

are you open sundays?

Clara Wainwright | Aug 25, 2018
The UPS Store | Aug 25, 2018

Thank you for your interest! We are not open on Sundays, however we are open from 8:30am-6:30pm Mon-Fri and 9:00am-5:00pm on Saturdays.

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