The Other Place

Tracy Talkington

I don’t normally write & post reviews but my unfortunate incident with OP Sunday night for a call in order I placed for me to pick up has me so upset with no resolution from the owner or 2 managers. My family has owned a condo in Clear Lake for 26 years and have eaten in as well as mostly pick up orders. We have spent A LOT of money with OP over 26 years. I placed a pickup order Sunday night for a 2 topping medium pizza and 10 hot wings. I arrived 45 minutes to pickup and was told my order was made but given to someone else. Was told I could wait 30 minutes for new order. I had family waiting at home and couldn’t wait so had to go get fast food instead. Manager Christina did not offer any other solutions. Reached out to Brian the owner via email on Monday, no response. Tried calling Tuesday to restaurant and spoke to another manager, Katie. No one offered any assistance for my inconvenience. Ordered same pickup order tonight, Wednesday. Order was there for pickup and Katie offered $5 off my order. WOW! Really!? She set receipt in front of me and just walked away. You treat a 26 year customer with $5 off your order and act like it’s inconvenient for you! All I asked managers for was throw me a free pizza. And the owner can’t return an email or call me when both managers took my name & number. Thanks for your bad customer service! 😔

steve Paul

Great pizza perhaps the best I ever had. Nice fresh toppings.. nice cold beer. good service. Good pricing. Clean tables bar restrooms and floor. Good atmosphere. Parking was good. The place was packed on a week night. The woman behind the bar was the fastest and best bartender I have ever seen. I cannot say enough good things about this place.

Sue Ann Jaffarian

Great pizza! We also had the fried mushrooms with beer cheese sauce. The mushrooms were humungous! The service was super! We ordered their multi-layered chocolate cake to go. Yummy! Would definitely visit again.

Justin Weller

Food was fantastic and our service was great! Prices were very reasonable and the environment was great as a sports fan. Lots of TVs with multiple game options to watch. One of my absolute favorite chicken sandwiches!