Steadfast Companies

yaneth tejeda

This company is trash. I have been having an ongoing issue with a barking dog in the apartment complex I live in Hoover Alabama. The leasing office staff is rude and have been ignoring the issue. I have been calling corporate for two weeks and no solution to the problem . But we still have to pay you right? Nasty company with zero values . So sad you don't care about situations that are stressful and affect your daily life . I will NEVER recommend anyone to get involved with this people . Steadfast you need to get it together and start calling people back instead of leaving your useless responses on reviews . Get to work !

Valarie Worthy

i lived in the steadfast management company of the 1800 in geogria. they are the worst apartment ever the staff is horrible no communication we left a forwarding address when we left to pay out finally rent which they threaten to send to collect. the property assumed that they received the forwarding address but they receive out check. we where also promised a break down on charges and we got charged 100 dollars for a pallet being left in the house I think that is truly ridiculous of the charges. To topic it off the security deposit suppose to come within 30 to 45 days it's been 2 months and every time we call the office they say we have wrong address but we give them the same in every time. Advise anyone who moves here to go pay extra few dollars. also this community is infested with all kinds of bugs they claim they send exterminater but never do Beware this place...

Amber Gage

If i could give no stars I would. We have only lived in a Steadfast property for under 3 months. I wish i had listened to the reviews and chose not to move into this property. My property has no maintenance workers at the moment which causes issues like the fact my AC has not been fixed in over 2 weeks. I have contacted corporate yet nothing has been done. Now it is Saturday a weekend an no one is answering the emergency hotline as my house in Houston, TX which the heat without the heat index is 105 degrees. DO NOT MOVE HERE IF YOU DON'T HAVE TOO The security gate has been broken since we moved in, and nothing is being done to fix it. The pool breaks and turns green more than 2x a week. If we are paying to live in Luxury then it should show.

Alyssa Miller

Steadfast Living Management company has a horrible move out process. My boyfriend and I have moved out of the Carrington at Champion Forest apartments in Houston, TX 77069. We were told we would be emailed the move out charges. After two months of having moved out, never hearing anything on charges, I received a call from IQ Data (a debt collection agency) stating we owe them over $1,000 in charges and if we do not pay immediately it will go against our credit. I brought this up to the apartment manager. She was on maternity leave when we moved out, so she had to look into what her staff did while she was gone. Her name is Cassi and she has been extremely helpful. She adjusted our charges, which were $225. However, we still have yet to be told from the collection agency that we do not owe over $1,000 anymore. I asked the manager of the apartment complex why we were sent to collections and not sent a bill to give us a chance to pay off what we owe instead of getting calls from a collection agency twice a day to pay an amount we do not owe, and threaten our credit. She said that is just how they do business. Once a resident moves out, they no longer have a way to track funds, so they send the file to a collection agency. I feel this is a horrible procedure and is ruining people's credit. I have never heard of any apartment complex sending files straight to a collection agency after move out. That is a ridiculous process and I just want to voice my opinion on the matter. Because of this, I would never recommend an apartment complex that is managed by Steadfast Living to anyone, nor will I ever reside in an apartment managed by them again. It has been a horrible and disappointing experience. Cassi is the only one I can count on to help. But I understand the procedure she has to follow is not her fault. That is just how she has to proceed.