LADOT Transit Customer Service Center

Unfortunately, we are only the Customer Service Center for DASH and Commuter Express. You will need to contact Main LADOT by visiting their website at http://ladot.lacity.org/contact. For parking information, please visit http://ladot.lacity.org/projects/parking-la#residential-parking-permits.

Unfortunately, LADOT Transit does not have a Commuter Express that services Garden Grove. We suggest visiting https://www.amtrak.com/home.html for routing information.

Please call our Customer Service Center at (213.310.323.818) 808.2273, Monday-Friday from 6:30 AM - 7:00 PM and Saturday-Sunday from 9:00 AM - 6:00 PM for immediate route arrival time information, as this account is not monitored 24/7. You can also call 213.785.3858 (when prompted, key in your stop number), text "ladot ####" to 41411 (#### is the stop number you would like the arrival time for), visit ladotbus.com or download our LA Bus App through the Apple App Store and Google Play Store.

The only address that came up for your starting location is Victorville and West Covina, is this correct? Then you will need to call LA Metro or another Transportation Service, as LADOT Transit only services the City of Los Angeles. We recommend calling our Customer Service Center for assistance, we we need more information regarding your trip to assist you. Please call us at (213.310.323.818) 808.2273, M-F 6:30AM-7PM & Sat-Sun 9AM-6PM. TAP is accepted on 25 different Transit agencies in LA County, for more information please visit https://www.taptogo.net/TAPAgencies. The bus fare for your trip will depend on the Transit agency.

We apologize for the delayed response. DASH Senior/Disabled Fare is $0.25 paying cash or $0.15 paying with Stored Value through your Reduced Fare TAP card. DASH 31-Day Pass is $9 for unlimited rides. Please visit our website for more information at https://www.ladottransit.com/fares.html. Commuter Express Senior/Disabled Fare varies from Base $0.75 to Zone 4 $2.10, depending on the distance being traveled. The Senior/Disabled EZ Transit Pass varies from Base $42 to Zone 4 $80 for unlimited rides on 24 different Transit Agencies. To obtain a Senior Reduced Fare TAP card, please visit https://www.taptogo.net/Reduced_Fare.

Anytime should be ready

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. If you need to purchase a NEW TAP card, you may do so from our Online Transit Store at https://store.ladottransit.com/. If you would like to reload a TAP card you already have, please visit https://www.taptogo.net/TAPPurchase.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. DASH services operate 7-days a week! For more information, please visit our website at https://www.ladottransit.com/dash/index.html.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. We hope by answering the question that the information may still be helpful to other customers as well. According to LADOT Transit's Rider's Code of Conduct #3: Refusing to pay the proper fare is unlawful, and can result in arrest, fines and/ or ejection from the bus. For more information regarding our Rider's Code of Conduct, please visit https://www.ladottransit.com/conduct.html.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. We hope by answering the question that the information may still be helpful to other customers as well. All DASH services now operate 7-days a week! For more information, please visit our website at https://www.ladottransit.com/dash/index.html.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. We hope by answering the question that the information may still be helpful to other customers as well. We recommend calling our LADOT Transit Customer Service Center at (213.310.323.818) 808.2273, M-F 6:30AM-7PM & Sat-Sun 9AM-6PM for arrival time and immediate information.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. We hope by answering the question that the information may still be helpful to other customers as well. According to our Rider's Code of Conduct #17, Pets and livestock are not allowed on LADOT Transit buses. However, service animals may accompany riders with disabilities. Riders are responsible for their service animals; to keep their service animals off the seats, for the animals to remain on the floor without blocking the aisle and to clean up after their animals. Service animals can be denied boarding if the animal is out of control or its owner cannot control the animal or if the animal poses a direct hazard to health and safety of the rest of the riders. For more information regarding our Rider's Code of Conduct, please visit https://www.ladottransit.com/conduct.html.

Thank you for your question. We apologize for any delayed response, as we were not notified when your question was sent. We hope by answering the question that the information may still be helpful to other customers as well. Our Commuter Express 438 operates in the mornings from Redondo Beach & Marine Park & Ride to Downtown LA (Temple/Spring or Temple/Los Angeles) and the reverse trip in the afternoons. For more information, please visit our website at https://www.ladottransit.com/comexp/routes/438/438.html.