J & L RV Repair

Bill Bartlett

From the first call to J and L, which I made while stranded on the shoulder of the 210, to when I picked up my Class C RV following a major repair, I was comforted by their humanism. They are a genuinely hard working family and treated me extremely well, coordinated effortlessly with my insurer, and got our RV roof repaired surprisingly quickly. For starters, they dispatched family patriarch Joe to meet me where I was stranded on the 210. He came to assess the situation. The roof on my 2006 Winnebago View peeled back like a banana during heavy crosswinds at the intersection of the 15 and the 210. I spent and hour beneath and underpass with a roll of Gorilla Tape trying to get it to lay back down. When Joe arrived, I was finishing up the roadside repair job and he felt it was safe to drive it to their shop in Fontana…where I met the rest of the family. They are all very respectful. I had to rent a car to get home. They were helpful with that process, too, offering me a ride to get the rental. They also picked me up at the train station when I went to collect our repaired RV. It was ready for pick-up and clean when I got there. They handled my insurance claim and made some repairs I had not anticipated. In short, they made sure everything was fixed correctly so that I would not be coming back for another visit. The only complaint I have is that there is some film or paint on the windshield. Didn’t notice it until I was driving off into the sunset in my newly repaired motorhome. Not sure what it is, but it isn’t coming off easily. I’ll try a rag with some acetone, which I suspect will clean it right up. I don’t know what a good RV roof repair looks like, but I do know when I have confidence in in a family business that is friendly, helpful, and takes care to make their customers feel comfortable and confident that their RV is in the right hands. That sense of confidence in them is reason enough to make J and L your first and only call when your RV needs repair.

Stephen Halpern

We love J & L RV. It is a family owned independent business. We go out of our way to get all of our service done by Joe, who walks through the RV with us when we drop it off in the morning and reviews his work personally when we pick up the RV in the afternoon. If he feels we do not need a certain product he will tell us. For example, we were thinking of adding additional solar panels which he advised were not necessary. Joe’s work is outstanding and his daughters are a pleasure to deal with. I prefer to have all of our repairs done at J & L. In fact, we have driven over 100 miles, one way, to make that happen. What more can I say… thank you J & L We are customers for life.

ryan medina

This place is the home style shop to go! Real people who care! Its a whole family event and they are always looking for your best treatment! If they can get you a lower price they will, and they do. I purchased my rv and many times I have called for help operating it. They are always there to help and that’s why they have earned my business for a lifetime. They are trustworthy and when I leave I feel I’m comfortable and not getting taken advantage of.

Dennis Hershey

We were referred to J&L through our RV manufacturer, Thor. We had an issue with our main wall slide, and I asked to speak to the service department. Boy was I shocked. Not only was the office staff super friendly, they were VERY knowledgeable. They knew what our issue was, described it back top me in detail, explained the process, all in about 5 minutes. Then, once we arrived, we were greeted immediately, and made to feel welcome. Joe, the owner, personally evaluated our issue and worked with the manufacturer. We were on a tight schedule, but the immediate attention to detail and knowledge of the solution helped us get back on the road as planned. Every step of the way we were always made to feel great. Everyone was super friendly, up front, and no surprises. If you ever need someone who can give you honest answers and excellent service, at a great price, this is the place!