El Pollo Loco

Shanna Perkins

The food was a real disappointment, the food wasn't fresh, the chicken was all skin & bone & very dry, & tasteless, & it looked like it had been sitting out for awhile. I had to request that they needed to clean the area before they prepared my food; they were just gonna prepare my food right in top of there mess until I said something. There tables were not cleaned off from the last customers, the whole place was messy& uncleaned & unkept, I was very disappointed, because I've been wanting to try there new dipper food but it really truly awful I wouldn't recommend that restaurant to anyone, I'll never go back sorry!!!! Thank You, S.P.

Mz Neal

Staff was very respectful, helpful, courteous, professional and honest. A young man, probably his 1st or 2nd day on the job as cashier went above and beyond to treat all customers with respect, but there was a family there that was not respectful to him or any of the staff. My compliments to to him and the entire staff for remaining respectful and professional to that family and all customers. Myself and my family will continue to do business with them. Just an FYI...IF YOU WANT TO BE TREATED WITH RESPECT THEN YOU NEED TO GIVE RESPECT. ALL BUSINESSES ARE SHORT STAFFED AND IF YOU DON'T WANT TO WAIT AN EXTRA FEW MINUTES FOR A GOOD MEAL...I SUGGEST YOU GO HOME AND COOK IT YOURSELF 😀

Frank MacGyver

Super fast service here. All the meals are delicious, I recommend the chicken tortilla soup.

Robert Thomas

Very good food.... Excellent actually. You can't go wrong. No matter what you order. I always get my money's worth 😁😁😁😎Robert , thank you so much for your great review. We appreciate our customers and their opinions, yours included! Also, If you haven’t already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl with purchase after your first visit!