Firestone Complete Auto Care

Nardeen Elmasry

Warning!!!! Attention everyone! I gave them my minivan to do alignment which doesn’t require taking the wheels off. Shortly after driving my vehicle on the highway, the front wheel CAME OFF!!!! Horrible accident was about to happen 😡, careless and irresponsible people. Upon confronting them, they refused to investigate or check whose fault was that. Even the car has not been Aligned properly. Go there only if you need to get your life insurance cashed out😡. Save your family, don’t risk it by going there.

Dennis Tan

Professional service and same day appointments. Was able to get in last minute. John the manager was friendly and very helpful. Will definitely be coming back!!

Jerry Toledo

Brought in the SUV in to Firestone for routine wheel alignment, previously replaced diver side front inner tie rod, outer tie rod, upper control arm and passenger front inner tie rod, outer tie rod, upper control arm, also drained radiator fluid and refilled with radiator fluid, also drained transmission fluid and refilled transmission fluid. Had a 2:00pm appointment arrived 40 minutes checked in at 1:20pm SUV pulled in at 2:45pm, pulled out at 3:05pm technically 1:05 minutes

Jon Ferguson

I called on a Friday to set an appointment for the next day to mount a pair of tires I bought online. I was told no problem and I could bring it in at 9am. I arrived at 9:15a and was told I didn’t have an appointment and that I was just scheduled for an AC check. (I had asked - after confirming the tire appointment - about ac work while on the phone on Friday but told them not to worry about it and only needed the tires mounted. Who wants to pay $200 for just a recharge?). It took until after 4pm to get my truck back. They did not call me to let me know it was ready. I had to call them. I can’t say they did bad work, but it shouldn’t take over 7 hours to install a pair of tires, especially after doing the diligence to set an appointment.