El Pollo Loco

Johnny Guajardo

I had very bad experience at this El Pollo Loco. 1 is she took the wrong order, and he couldn't count, and he really couldn't understand English very well. I had to reorder my food again. I asked her two bags of flour tortilla and he gave me nine. The order was so messed up, I was very angry. This place is really starting to have bad service. I hope someone will take care of this problem as soon as possible thank you

Mac Paul

I went in to get the new Beef Birria Tacos since i had the Beef Quesada and it was Awesome, so i get off work go in order them get home and i open the box I see the tacos wrapped up take one out and it feels really lite.. so i open the taco and seriously hardly any meat in it I was shocked! I looked at other hardly any meat in it.. and of course i just got off work I had not eaten all day so I ate it.. so i call up and ask to talk to a manger or supervisor I was going to talk to Jose I had pictures to show him.. he comes over I explain how much I liked the Quesada so I tried the tacos but there was no meat in it..I show him the pictures he goes that is the way its made.I go for $9.00 you get that little of meat? the Quesada has more meat ..he says it's 2 ounces of meat.. It did not look or seem like it I told Jose i guess i won't be getting the taco again what a rip off.. I also am going to show anyone who is in The Store and they order it.. I am going to tell them its not worth the 9.00 and show them the pictures! see picture of quesadilla last picture look at the meat compared to the taco.. seem weird the big difference for the same price?? went to go in to the restaurant, I was doing my laundry next door and I think I saw Jose at the register, so I did not go in..just do not feel good about him as a Manager as far as honesty goes! hopefully he will not be there next time I want to eat.. 4/28/22 update

Lorenzo Sanchez-Diamond

They make too big of a deal over some dang creamy cilantro ranch sauce. Putting limits on a condiment just makes you petty.

Amo Vino

I ordered 2 Birria Burrito boxes. Burritos were full of rice and beans and very little meat. Now I know why burritos were big and fat. They should call these burritos Rice n Bean w/a tease of Birria. Was a disappointment. Chips were not fresh. Taste old. Not good for El Pollo Loco. Also, the lady w/big fake eye lashes in the front is mean if you ask any questions. Maybe I should reconsider this location.