MedExpress Urgent Care

Hi Brandon -- MedExpress is currently offering rapid and laboratory send-out COVID-19 tests for a known or suspected exposure to COVID-19. The type of test administered is determined by our providers after a medical evaluation and is based upon CDC recommendations and considerations, the type and duration of symptoms, and other criteria which can be found here. https://www.medexpress.com/covid19.html Due to the demand for COVID-19 evaluations and testing, many centers are currently experiencing average wait times of 1-4 hours and a high amount of phone calls. At some locations, we may exceed our daily visit capacity, resulting in the need to discontinue registration of patients earlier than normal. Should this occur, please be assured that your care is important to us, and we will do our best to see everyone currently in line. We appreciate your patience and understanding as our teams work tirelessly in service to our communities. For additional information, please visit our website.

Good question! Timing may vary depending on the volume of tests being performed by our commercial lab partner, but it is currently taking around 3-7 days for patients to receive send-out laboratory results. If you were tested at MedExpress and are awaiting your results, a member of our team will call you once we receive the results. You can also obtain a copy of your COVID-19 test results through the online patient portal of our commercial lab partner, LabCorp, once they are available. Please visit their website at www.labcorp.com to create an account to access your test results.

If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.