Sonic Drive-In

A

Sonic off Rochester in North Topeka. Unfortunately, after waiting in the extreme line yet no rudeness or complaints from this end, the girl at the window didn't appear to care how she represented Sonic. She showed EXTREMELY poor customer service (no smile, greeting, kindness, eye contact, or follow through, and rude behavior)! I asked for a receipt and extra napkins yet she forgot when handing my change, so I asked a 2nd time and she said okay. Then I received the remainder of my order, but she forgot both again, so I asked again (#3), and I got the receipt. I then had to ask for part of my order which was forgotten, and the napkins again, and when she came back with the order...still no napkins. I tried to ask again, but she was quick to be done with me and the window closed. I waited thinking she might have been grabbing them real quick, but no, she pulled her cell phone out as I stared while she continued to text on it(didn't look up for even a second). I was floored and it just wasn't worth even mentioning again. She clearly was more concerned about whatever was on the other end of the phone than to perform her job, or even pretend to care that we are helping pay her wages by supporting sonic. This generation needs to get a clue into common courtesy and job performance! I hope she simply had a really bad night, and maybe she gives decent service when she's in a better mood?!? Worst service!

Swaampii Sensei

Ordered Buffalo wings after a long wait in line, went home , saw I was given popcorn ( barely , closer to crumbs ) chicken with BBQ sauce on it instead. Called to ask about it and they said they don't even sell wings anymore. Seems like something they should have said when it was ordered instead of just taking it upon themselves to decide their customers order. Even if the chicken wasn't crumbs that were 90% crust they still didn't even get the sauce right. Will not be going back again.

Monique White Bear Claws

My favorite place to eat, I can get a bacon cheeseburger n tots early in the morning! Emily n Ashley have given the best service from taking my order to bringing it out. Great job ladies!!

Karen Howard

Extreme long long for after 2pm on a Saturday. Order was wrong, but didn't want to take to mess with it. Only wanted 2 cheeseburgers, so how 3 were ordered. French fries were salty (& I like salt) you couldn't eat them (it was like would you like some fries with your Salt, gave them at drive though window, to get new ones. Ordered diet cherry limeade with "Lite ice", it was Full Of Ice, gave it back into the window also. Save your time & money wouldn't stop here......orders wrong, don't follow instructions. ☆☆Only thing good was the bacon cheeseburger it was good.☆☆ But not worth the headache to get it.