Address: 8745 Santa Monica Blvd, West Hollywood, CA 90069, USA
Phone: +13239937440
Sunday: Closed
Monday: 10AM–2PM
Tuesday: 10AM–2PM
Wednesday: 10AM–2PM
Thursday: 10AM–2PM
Friday: 10AM–2PM
Saturday: Closed
Brandon Pritzkat
Horrible customer service at all locations - so disorganized - everyone is just a number to them - soo hard to access services or even to start services- even if you have healthcare - 6 month wait for mental health - this place is not helpful
ViVi Fierce
I’ve gone to them for years because they are the only service really available for poor trans people. I think the lack of urgency sucks and I think this place sucks. It could really use an overhaul where it’s resources are being used to train them or hire more doctors. Also it’s really stupid to have 3-4 different primary doctors in 2/3 years. Like who runs this place?
Ash Yomontano
The genuine service, and concern by the staff here is truly amazing. Center provides FREE HIV/STD testing. Walk-ins accepted, but it's suggested to make an appointment. Everyone from the front desk, to counselors, to their physicians always provide a safe non-judgmental environment. Know your status !
Daniel and Walter Hollywood LLC
Pros: Full screenings offered for all STDs, including the HIV NAAT test which shows anything with only a 10 day window instead of 3 month window. This is far superior to the rapid test offered at Out of the Closet. Staff is very friendly, warm and knowledgable. In this sense, they make you feel extremely welcome. Wait time is not bad at all, even for walk-in, and they take appointments, very cool. Counselors are great, and so is desk staff. Everyone took time to answer any questions that I had and made sure that I was aware of all my options. There was no rudeness whatsoever (which is uncommon in some government-funded jobs), just eagerness to listen and help. As far as services and warmth, this place does a FANTASTIC job. They also offer validated parking for $2.00 for 2 hours below the building, but you have to ask or you wouldn't know this, now you know :) Cons: The WAITING ROOM is really poorly designed and feels way too claustrophobic. It gave me a lot of anxiety due to being so narrow, crammed and overcrowded with no personal space, and being backed by a big glass window where everyone outside below can see you. There were also several badly behaving dogs that I couldn't get away from due to the lack of space and proximity of all of us squished together. One was even trying to bite every other person that walked by. Fix this and the place could be awesome!
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I don't have a counselor
You can go without insurance. The brilliant team there will assist you in getting insurance and/or something that will fit your needs.
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