The UPS Store

Ella Guerrero

I came in exactly 7:30pm, they were closing the store already but the lady still accepted my packages. She is very nice and considerate.

Swati Patel

I just want thank all my customers for their appreciation towards small business. I just had an amazing day today when after long time one of our regular customer comes in. She particularly asked for when she came to the counter. My colleague asked her if she can wait as I was on the phone with customer. She waited for and when I went to her to help her, she literally had tears in her eyes. I asked her if everything is ok? She said yes, but she is so happy to see me as she thought that I can able to help her with the service she was looking for. After we are done, she gave me lots of blessings. It just to good to see this kind of things happening in retail business. Just want appreciate all my customers for supporting the small business, supporting the UPS store in Amerige heights Thank you all.

rosy park

Finally I got some good customer service somewhere. I mean I am regular Fedex customer because my job has an account over there. But whenever i drop off packages over there or ship something, its kind of not wanting to go there . Last year in Christmas i shipped couple of packages there, it was 2 day service which guarantee before Christmas. Guess what those packages arrived after the holidays are over. Its a shipping business so i do understand that they get delayed but didn't got any compensation or anything for 2 day services. Last April i decided to go with USPS for sending my sister her birthday present. I send the priority flat box. They told me around 2-3 days. I appreciated that. But again its my kind of bad luck that the package arrives after 2 weeks. This holiday i thought let me try UPS store. I came to local UPS store. I was welcome with a smile and great customer service. Again this year i selected 3 day select that they had, which guarantees before Christmas. I ship the package last week. I was kind of early but didn't wanted to take any chances so i go with 3 day select. Today my family got the package, which is a week before Christmas. I am so happy. At least i know which carrier i have to select for shipping my gifts to my loved ones. I mean i only send gifts twice in a year or so and expect to get on time at least. So shout out to my local UPS store in amerige heights. Thank you for providing good service and got my package on time. Thank you thank you .

lisa lisa

Such a pleasant experience i get whenever i come to this store. The staff are always friendly and always calls me by my name. I been in retail business for over 8 years. The reviews are always a big challenge for the small business owners. I hardly give any reviews but since this store is my go to store for lots of my needs like NOTARY which is I need every week. Good part is that i never have to make an appointment, i always walk in and the notary is there to help. It saves lots of my time. I have done quite a few shipping for my important packages for next day air. It always reach on time. Never had a problem. I have used their shredding services. Its very cheap compare to the other place i been to. Also over 25 lbs, I get very good discounts. Since my office is full of important documents piles up. Its a good deal. I have used their computer service. This is something new to me but its a very go to service for me. Sometimes i have something to print out and don't have time for it then I just email the store my documents and they have the print outs ready and since i live very close to the store, i pick it up on my way to work. I have recently got my passport photos done here. This is something i find very useful for my passport renewals or if i need pictures for any other use. This store does really good with their services. And they deserve really good reviews too. I have seen on YELP And GOOGLE that they have 95% good reviews and some here and there negative review. As today Sunday, i have nothing to do. I was just reading the negative reviews just that i was curious that how this nice store could get any negative reviews. Reading the negative ones little amaze me that how people write the review may to just to get their frustration out or they just had a bad day. Most of the negative ones are i think for computer service. I mean common, why the store will give you Free printing. They have to charge something for their services. Any place you go, there is a price you have to pay. Some places have more and some has less. If you really don't like the price, please you can choose the different location. But after paying and then you complain, its kind of not fair to the store. One recent review i read about the girl dropping the fed ex package to the UPS store. I mean please give me a break. You came to UPS store and you expect that they deliver your fed ex package on time. I think they just do take it as a courtesy to save your time. if the package is very important, you should have drop it fed ex store and get the receipt. Please people be sensitive when you put negative review for some business. Every small business works really hard. Anyways i just wanted to support my go to store and help them out again and again just because of their nice SERVICE. I love this UPS Store.