Address: 1621 Super Plaza Ave, Hutchinson, KS 67501, USA
Phone: +16206637822
Verified Hotel Guest
Positive: Convenient Negative: The staff was rude the rooms were never cleaned we had to ask for towels every night. The breakfast food was stale or dried out. The waffle batter had a spoiled taste. We had to ask for coffee and hot water almost daily. Worst experience ever!!
Holly F
I really wanted to help out the nice manager/owner with a decent review as his friendliness was refreshing. The lobby was in decent shape (not like photos, though). And the price was lower than other hotels near by, which is a plus. However... I'll start with the electrical. I noticed problems with the lamps in my room as soon as I arrived. They posed a real risk of electrocution, possibly fire risk. They were metal lamp bases with electrical outlets in the base hanging loose, exposing the wiring to the metal base. A wrong touch and zap. I informed the manager, stating I didn't need new ones, but they needed to be thrown out immediately. We left for dinner and when we returned, someone had gone up and plugged them back in! So they didn't even seem to understand. There were so many fire code violations in our "newly renovated" room. I've attached photos of some of the electrical problems, these are only a few, the most serious, of what I observed in our room. The microwave had to be unplugged to stop running, so we were afraid to use that. The back of the toilet was loose. There was no working fan in the bathroom, though there was a mystery light switch that didn't do anything. On a related note, curious black splotches were on the walls of the bathroom (mold?). The floating PVC flooring was nice & new, though not correctly installed (either the subfloor wasn't leveled or it was put in too tight and was bowing). Some skylights were broken with duct tape over the holes. There were ants all over the room. The safety of the guests seems to be completely disregarded in other areas, as well. We went to use the pool the day before we were scheduled to check out and there was broken glass. Obviously, this isn't the hotel's fault. I reported the glass to the manager/owner. He swept up the glass near the pool and said his maintenance guy had already vacuumed the pool, so it was safe. However, clearly visible on the top step of the pool was a chunk of glass. I pointed it out, and he insisted it was completely safe. If you know anything about broken glass in pools, you know how hard it is to fix the problem. It is most definitely NOT safe to swim with glass shards. We had finished the reason for our stay in Hutchinson, so we just went ahead and packed up to leave a day earlier than planned. When I took the room key to check out, there was a family headed toward the pool. I stated again, there is glass in the pool, you need to close the pool (usually 2 hours, unless local code expressly states you have to empty it & dry it completely). Or at the very least warn people! I absolutely could not believe he was allowing people to swim with broken glass. I really hope no one got hurt. We reserved 6 nights in June '22, stayed 5 of them. We paid eighty-five/night (including taxes). I really think it's only a matter of time before someone staying at this hotel is seriously injured or worse. Please stay somewhere else!!!
Verified Hotel Guest
Positive: Easy to access from main road Negative: Booked a non-smoking room and definitely did not get that, room wreaked of smoke has if a smoker lived there. Very noisy Difficult to get to room with carrying luggage up and down stairs.
Greg Eakin
There might be signs of reconstruction in the parking lot but don't let that discourage you. The refreshed rooms are really nice and the breakfast area is very warm and inviting. Also had a very restful quiet night's sleep here.
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They have egg and sausage patties... waffles.. cinnamon rolls.. Juice, cereal, fruit
6am to 9:30 i believe. Decent breakfast. Good hot and cold breakfast options..
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