SoJo Spa Club

Briana Gomez

Visited with a friend of mine who is from out of town. We both had extremely high expectations, but unfortunately they fell short. In our opinion spas are relaxing places, this was like an adult water park. Pros: check-in was efficient, facilities were clean (pools need to be swept for bugs), and the smoothies we had were yummy. Valet included with spa service. Cons: No drinks or food allowed inside the facility (bring your water tumbler empty so you can fill up) Getting yelled at constantly by staff is not peaceful or relaxing ( no shoes, no shoes no shoes, or you can't have water here). Extremely rude (pool areas), the spa area people were much kinder. You'd think at a spa they'd had fruity water, nope. My service (massage) was peaceful and relaxing, but in my opinion not worth the two hundred something dollar price tag which includes gratuity. Also, I confirmed on two separate occasions that I wanted a female, but was shown a man for my massage. Thankfully, another client suited with me (this should not have happened in the first place) We understand that their are rules in place, but as a business you must remember that the customers you serve are paying and they need to be treated with respect. At this point we wouldn't return.

Steve

Overall it was a great experience. I felt that this Spa/bath house offered a lot of options to relax. It was organized, clean, and the staff was always friendly and were able to answer my questions. My favorite part were the saunas. So many options. Also, plenty of places to sit, lay down, and look at a view of the New York City Skyline. However, the entrance felt like arriving at an airport. It wasn't very relaxing or what a spa represents. Also, the searching through the bag when entering seems necessary but it can be done without digging deep into personal items. The valet was a nice touch and convenient. Overall it was a 4/5 experience and would go back again.

Kenneth Liang

First time at a spa and glad it was SoJo. Everyone was extremely helpful in getting us ready. Loved that there were always fresh towels ready and multiple free cell phone lockers near the pools. The saunas were amazing and scorching hot. Make sure to drink your fluids. While the infinity pool is a must go for photos my favorites were the pools on level 4 to just chill and enjoy the water jets. Shame the volcanic sands were closed but hopefully they'll reopen soon. You won't regret coming here.

nicole sherri

This was such a great day of peace and relaxation. I visited here with two of my closest friends for a day of relaxation and it delivered. The facilities were very clean and well kept. It is very organized and I felt secure. The only aspect that was odd was the no shoe policy. Which I don't disagree with but would have liked a sanitizing foot bath for all to make me feel better. But they do offer socks and flip flops for purchase. The massage pool, hot tubs, sauna, and infinity pool were all great. Although a little more populated than I expected their COVID-19 precautions were in place. The staff was attentive and helpful. Definitely going back in the near future