Jackson Hewitt Tax Service

Category: Tax preparation in Temecula, California

Address: 27503 Jefferson Ave, Temecula, CA 92590, USA

Phone: +19516990400

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: Closed

Wednesday: Closed

Thursday: 10AM–2PM

Friday: Closed

Saturday: Closed

Reviews

Nicolette King

Apr 11, 2022

I work in customer service and honestly this was Worst Experience of my life I called , only to be answered by someone saying hello Sebastian then put on hold for eight minutes when they found out I wasn’t Sebastian… after someone finally picked up asking what I needed I asked if they could help me find my refund because the websites they provided (two websites) were not working . The lady named JENNY was the one who answered also extremely rude the moment she answered the phone . After helping me for 2 min I’m being told “I need to put you on hold because I have someone on the other line waiting to make an appointment with.. I call back to speak to a supervisor and transferred over to explain my situation , now that I’m super upset no one wants to help me… after explaining to the lady on the phone she says “ seems like you’re more upset you have not gotten your refund , we are very swamped so maybe be a little more patient next time” …what a freaking joke . I’ve never been treated like this nor have a supervisor not even apologize for the situation and assumed the worst in me by saying that… AND on top of that I filed my taxes with them on the 16th only to find out the guy that helped me do my taxes decided to file them on the 19th 🥲😅 really unsure how that happen … but I will most certainly never be wasting over 240 dollars to be getting my taxes done here Ever again. Thanks for Ruining my day Jackson Hewitt 👎🏻

Briyana Willrich

Apr 3, 2022

Mike has been doing my moms taxes for 8 years and he is amazing. Patient, personable, detail-oriented and extremely knowledgeable of the tax laws. HIGHLY RECOMMEND HIM!

Aloysius Adam Lance Caayao

Mar 2, 2022

Miss Lis is amazing! She was detailed and made sure I understood what the numbers meant when I had questions. Will definitely go back to her next year when I file my taxes.

Christine Law

Feb 14, 2022

Mike is the best! He has been taking care of my Family and I for YEARS 😃 He is professional, informative and personable. He makes tax time easy and enjoyable. The rest of the Team is always friendly and helpful. Thank you Mike and Team !

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Questions & Answers

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Aug 24, 2021
Jackson Hewitt Tax Service | Aug 24, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Aug 24, 2021
Jackson Hewitt Tax Service | Aug 24, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Aug 24, 2021
Jackson Hewitt Tax Service | Aug 24, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Aug 24, 2020
Jackson Hewitt Tax Service | Aug 24, 2021

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

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