Address: 3655 W McFadden Ave, Santa Ana, CA 92704, USA
Phone: +17146131016
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Renee Anderson
We have used Dial One since 2014. We liked them so much we bought their service maintenance contract. This week we called them for a leak and found out from Isaiah all our pipes were bad (mobile home from late 90s). Within 2 days we had a complete re-pipe and drywall job DONE (1700 sq ft home). The re-pipe contractors (2 of them) were super efficient and fast! Couldn't believe how fast the 2 of them worked! They protected our floors and belongings and did an excellent clean up job when done. Today we had the drywall contractors come out and except for us needing to paint you can't even tell the walls had holes! Again protected all our floor and belongings and worked quite efficiently. Then had a final inspection from Dannon who was just as courteous. You can't go wrong with Dial One!
David Franco
Called in for the maintenance of our 2 A/C units. Donavan G. was our technician and he went above and beyond to meet our needs. Thank you for a pleasant service call. We will definitely be requesting Donovan for our further HVAC needs.
Joseph Wheeler
Good team and excellent service. Ozzie and Juan are good technicians, both very friendly and professional. They took care to wear "booties" and masks and were thorough in their cleanup after service. The service work was thorough as well. I accompanied them during the AC and water system checks and they clearly checked everything accessible on the roof, in the attic and in the AC and " on-demand" water heaters. We agreed that two problems uncovered during the inspections needed to be fixed and both items were corrected before Juan and Ozzie left. I am very pleased that you were able to service all three houses I have service agreements for in two back to back service calls. The work took about a day's labor and some parts. Since I was with the service team all the time, I believe I got good value from the team. I will definitely do it again next year!
Lxsh X
We have been with Dial one Sonshine for 15 years and are satisfied customers. All of our service technicians have been great. Our current technician John R. Is just awesome. He is professional and takes care of our needs and concerns. He’s a true asset to the company
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Every 30 days depending on the type of filter and if you have pets or are a smoker. It also depends on the type of indoor air quality devices you have in your home.
Manufacturers say the average life of an AC system is 10-13 years, but depending on usage and location, that can vary.
Most furnaces last 15 to 20 years depending on usage and routine maintenance.
We highly recommend having UV lights or some sort of Indoor Air Quality device as part of your system. It kills bacteria, germs and virsus, etc.
Yes, but this isn't a good idea. Warranties may not transfer, equipment may not be sized properly, etc.
No! They don't usually have the necessary training, which can often lead to improper installation. Additionally, they generally don't offer warranties and ca be in violation of the law if they are not properly licesnsed and have not pulled a city permit.
Usually same or next day.
Absolutely. At Dial One Sonshine our employees are background checked upon hire AND annually rechecked. We're also a drug-free workplace.
Five to eight hours on average, but every home can vary.
No. We only sell what we install
Yes, and it can auto renew every year if you choose so!
All replacement estimates are no cost, no obligation.
Not during normal business hours, but during our emergency service hours there will be an increase in cost
Yes, we charge a flat diagnostic charge.
Yes, if it is during emergency hours service.
Yes, an adult needs to be present at the time of service.
No, we do not give ballpark estimations based on what a potential customer has in front of them. Everyone’s home is different and there are many variables that go into the price of an A/C system replacement.
Unfortunately, not. We have found that most customers prefer an accurate price based on what needs to be done and providing options that are best for your home and family. Everyone’s home is different and there are many possibilities in providing you with the best system and accessories for your situation.
If it’s over 5 years old, is leaking, or fails to produce hot water quickly and consistently.
Flushing the sediment out of the bottom of the unit. It is recommended every 6 months.
If you use a lot of candles in your home or have more pets than the average homeowner, you might have to change your filter more regularly than 30 days.
Once a year at a minimum, but most manufacturers recommend twice a year to maximize energy efficiency and guard against breakdowns.
We sure do! Please visit the Coupons page on our website to view and print our latest special offers.
Yes, we're proud to offer same-day appointments. Give us a call at (714) 252-7460 for scheduling.
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