Rock City Chrysler Jeep Dodge

K M

I bought a vehicle in march. They delivered me the vehicle with many scratches on it..that I was unaware of til like hours before they brought it. Guy told me he would bring touch up paint and said they would fix the scratches at the shop. When i tried to make a appointment to get this done..he told me they weren’t a body shop. Also..I took vehicle in to be checked a month or two later..assured me issues were fixed. Next day..still making same noises. They did make good by putting new tires on for me since they brought it to me with winter tires. They didn’t bother to reset tire pressure and I was told by another shop..it’s a fuse or something else. Unreal. I’ll never go back there again. I’ll pay a shop that will do the work right the First time. The deal wasn’t even legit..the loan isn’t even in my name but vehicle is registered to me and insured to me. I thinking I could report this place and I am going too. Poor service and customer service I believe guy that did the deal was named RED or ROD

janel nichols

My husband bought a 2018 Ram 2500 in April. The navigation is not right in it and hasn't been since he purchased it. It gives you completely opposite direction of where you're going and says your in another state. After he purchased the truck he went away on a business trip and we were not able to get the truck up there. I took it there today and they wanted to charge us $1600 to replace the radio because they couldn't reflash the navigation and then gave attitude when you questioned them about warranty. The service man stated they only give 1 month warranty on issues like this. When questioned about factory warranty they had no response. They proceeded to say that Ram has had an ongoing issue with the radio and when we said if it's a continued issue why would we replace it for $1600 and it may not work in a month and the serviceman said "well so it works." I'm sorry but after spending $50,000 on a truck and they treat their customers like this we will NEVER buy another vehicle from them. Furthermore we will be taking it to another respectful dealership when it needs any work my husband can't do.

Paul Damon

Small town dealerships treat you like family. They are so friendly, so helpful, so fantastic to work with. Their pricing is better than the big city stores. They are so fast too. In and out in no time at all. I'll never buy anywhere else.

Kathy Capron

I just purchased a 2020 Ram REBEL!! The people I dealt with are REMARKABLE!! They were very attentive to my needs and met them perfectly!! I highly recommend going there to see what they can do for you!! There was no hassle or stress!! I dealt with Kevin Frantz, Autumn Bailey, Matt Altman,and Casey in service. They are great to work and talk with!! They also have some other exceptional people as well!! Always a pleasure to deal with!!