A-1 Automotive Inc

Essence Basham

Recently went to A-1 auto to purchase a new engine for my 05 civic just to drive 45 minutes home to my mechanics shop and to find out 2-3 weeks later (due to him being busy) that the engine was all screwed up because of something about the Honda it was taken out of had been hit from the front so badly that it had effected the engine I had purchased and he didn’t feel safe putting it into my car. I lost the receipt however I came in with emails/card statements that shows exactly what I had bought from them so there’s legit are no difference from a receipt, they also said they couldn’t pull it up on their computers either apparently.... all of that just to be rudely serviced and turned around. The lady in the front had claimed to of told me about the receipt on the phone but she didn’t just the time they’re open til. Which resulted in me wasting $751 so unless you know more about cars than I personally do and you can remember where you put your receipt lol I highly do no recommend also the people in the front are very rude and aren’t very kind speaking people. I will never put a cent into this place again. Horrible experience. Hopefully someone can learn from my experience and be smarter because these people don’t give a damn once they have your hard working money just like everyone else in businesses like these.

David Thaler

Always good service and great prices. I've had work done and bought parts here several.times.and will return.

Greg Sambor

Horrible experience, had me drive in, I live 45 minutes away, just to pay so that they would pull the part. They would not accept payment over the phone. Said part would be pulled for next day. I came back 5 days later only to find out that they lost my receipt and never pulled the part. Extremely poor customer service. Don't do business with these people.

Nick B

Try amazon or an online shop before going here you might get a brand new part for a cheaper price or it will be just a couple bucks more. I've tried twice now to get used parts from this place. First they wanted to charge me $80 for a third brake light that sounded kinda high to me so i went on amazon and found one brand new for $53 and that's with shipping. Second and final time a I will ever try to get parts from here I needed a tail light assembly they told me $60, I told him I found it on amazon for $41(I didn't want to wait on the shipping) he replied well that's where you should go. So that's what I'm going to do.