Chipotle Mexican Grill

Category: Mexican restaurant in White Plains, New York

Address: 405 Tarrytown Rd, White Plains, NY 10607, USA

Phone: +19149485203

Opening hours

Sunday: 10:45AM–10PM

Monday: 10:45AM–10PM

Tuesday: 10:45AM–10PM

Wednesday: 10:45AM–10PM

Thursday: 10:45AM–10PM

Friday: 10:45AM–10PM

Saturday: 10:45AM–10PM

Reviews

amalia

Apr 30, 2022

Christian Moreno is the only one I trust to make my chipotle order perfectly! He provides excellent service and is one of the kindest and most efficient workers I have ever met!! Give him a promotion! It’s well deserved

Magda Maisonet

Jan 25, 2022

I would give this place more stars if the quality and quantity of the food was more consistent. I place my orders on the app to avoid having to wait on line and in hopes of avoiding any errors. Some times the orders are perfect - portions are 'extra' when I specify 'extra' for the rice and beans. And the chips are perfectly seasoned with a decent amount of chips in the bag. Then there are days like tonight where the portions were small, the quesadilla has more air than cheese & chicken, and the chips are stale and tasteless. I don't understand what causes these inconsistencies but it's disappointing especially when you're looking forward to a hearty meal, and you wind up with something underwhelming. This makes me not want to order any more, and then I allow a month or two to lapse and I give it another try, in hopes that there is some improvement. And again I am disappointed. :( The crew is very young and works hard but there needs to be better consistency in how the food is doled out. I don't have a crazy, complicated order. It's always 2 bowls and 1 quesadilla, and maybe some chips. But it appears that they have to rush and as a result the quality suffers. Please make this better. You have a great location and a diverse community that needs something more Mexican than Taco Bell.

Gerri

Feb 28, 2021

It's too easy to order food! I use the app on my phone, I can reorder from my last order, use Google Pay, and I'm done. It's fast and easy. The food is delicious and so fresh. My boys love this place!

Abigail Smith

Jan 28, 2021

Quick service, decent portions, friendly staff. Covid protocols were also observed. Always ask for he salad dressing, so yummy!

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Questions & Answers

So, i have been ordering.... and ikeep getting the WRONG order............ i keep paying extra and the staff is too lazy to fullfil what i ORDER how can we fix it?????.??..?Ll. Should i get assistance from corporate since you are sooooooo unqualify

David Delgado | Oct 15, 2020
Jacquee Charles | Oct 16, 2020

Hi are you ordering in the app? I ask because yesterday they messed up my order first time ever. I did a rating in the app and I told them what happened. Customer service got back to me within an hour (via email) and was very nice. Maybe you should try that way

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