Garden View Post-Acute Rehab

Lilia Torres

The service and patient care is awful, they don’t comply with what they promised,my aunt has been there 2weeks and she’s constantly complaining about the service the nurses are rude and don’t care I’m going to move her to a better facility and definitely tell everyone about this place

Brad CARPENTER

The staff are excellent. Yes, we had our moments of contention, as people do in any such situation, but they are very friendly and professional. A resident at this facility has many opportunities for extra therapy and activities with knowledgeable and experienced personnel. The nurses and administration truly care about their residents. I love this facility and highly recommend it.

deborah mendez

****NOT RECOMMENDED*** My mom was in this facility and honestly, they were constantly dropping the ball on getting my mom to her doctors appointments. I was always having to call them and speaking to the head Nurses. They just are not proactive enough. On top of that, my mom would ring for assistance for hours at night and no one would go to her room. My mother would call me between 3 and 5 am telling me to Please call them because they don’t come to her room to assist her. I’d call the front desk and it rang 25 times before someone answered the phone!! I literally had to get dressed at 5 am and go to the facility to find out why their night staff doesn’t answer the patients when they ring for help or answer the front desk phones. My mom was paralyzed from the waist down and had Cancer she was there recuperating from surgery but the staff here leaves a lot to be desired. To make matters worse, one of the male staff members yelled at my mom. When we reported it, they took my moms statement in front of me and said it would be investigated and that their head nurse would contact me, she never did. The only positive thing about this place is that it’s clean but their night staff is limited and they don’t help their patients or even answer the phone and they say they’re a 24 hour facility. The fact that they kept that make employee who yelled at my mom is a reflection of the poorly staff, poorly educated and poorly rated facility that it is. He guy that verbally abused my mom has some kind of physical disability, one eye is partially closed and on top of that has a bad attitude toward the elderly. He doesn’t belong working in this industry. So to anyone who is reading this, by day this place looks decent but at night, none of the patients are assisted. I heard several patients saying the same thing my mom was saying. They just let the patients ring and ring for help without ever checking on them. Shame on this facility for neglecting its patients this way. I hope they get sued.

Marina Ramirez

The facility looks nice but the care is awful. My dad fell out of the bed on more then one occasion and no one knew why. He had cuts and bruises and the staff could not explain why. He was unable to feed himself and the staff would just leave his food at his bed side and expect him to eat on his own. Upon discharge they put him in a wheel chair packed his stuff and left him outside for someone to pick him up with no discharge plan to our family. I will never use this facility agin or recommend it to anyone.