PostalAnnex+

Category: Shipping company in Lake Elsinore, California

Address: 32295 Mission Trail r8, Lake Elsinore, CA 92530, USA

Phone: +19516743189

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–4PM

Reviews

Rodrigo Garcia

Jan 5, 2021

Great customer service. Had a return I needed to drop off and my kid was sleeping in carseat so i could not leave my kid in car alone. Fortunately Elizabeth was able to come to my car and grab the box and give me a receipt for the return. Thank you so much for your help. I recommend this place and give it a 5 star rating for going above and beyond customer service expectations.

Steven SCMowns

Nov 28, 2018

Decent location for shipping items. They have packaging supplies, bubble wrap, boxes, etc.. They also have random souvenirs around the store making it a bit tacky. Prices for shipping are higher than what you can directly purchase online. I recommend comparing prices before making any purchases. I usually use this location for drop offs.

Rosalinda Lopez

Sep 20, 2016

I'm usually not one to write reviews but when I receive excellent customer service, quick, friendly and professional. I will make sure it doesn't go unnoticed. I went in to send a FedEx package for the first time ever and the young lady by the name of Dominique was extremely helpful. She went above and beyond to help me with all my questions. She also made me a copy of my house key which makes her a great person for up selling by showing me all the other fashion and sport keys they have. My key works great! Definitely a returning customer for all my postal needs.

Ross Small

Mar 20, 2015

I would not recommend this place of business. The owner appeared to have a pleasant demeanor and be on top of things. It turns out she is a chameleon and tells one story yet the reality is very different the minute you turn your back and walk away. Unfortunately, she has become an absentee owner and has employees that lack business sense, experience and judgment running her business. It's sad this is happening but I am questionable how long it will survive given the conditions. My reasoning for this review and why I would not suggest this business to anyone is due to the rude employees that react emotionally, lack any good judgement and have no social skills. Specifically, I have been dealing with Karen whom I thought was a nice person until I walked in one day and she yelled at me in front of other customers about how she couldn't help me. Now understand, I previously rented a mailbox and stopped by to pick up my mail since the Post Office will not allow you to forward mail from this type of business. Karen specifically yelled out to me that I can no longer pick up my mail unannounced since I don't rent a mailbox any longer. The comments took much more effort than it would have taken to get my mail and hand to me. She previously advised I cannot come in to the store since I no longer rent from them. Any questions why this review has been posted? There are plenty of similar businesses in the area that you don’t have to be subjected to childish behavior or poor service.

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Questions & Answers

Can I get a key copied here?

Samantha Ihara | Aug 23, 2021
Douggy Freash | Aug 23, 2021

Yes sure u can they cut it right on the spot

Can I get my passport photo taken here?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

Can i get a live scan at this location.?

Mary Chess | Aug 23, 2020
Mary Chess | Aug 23, 2020

I found out that you can get a live scan at this location. So yes

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Is the notary service free?

Luna Medina | Aug 24, 2019
Donna King | Aug 24, 2019

No

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