Burritos Santana

Category: Mexican restaurant in Temecula, California

Address: 41125 Winchester Road suit B8, Temecula, CA 92591, USA

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Christian Ortiz

Apr 8, 2022

I bought a burrito here and it literally had a metal wire in my burrito. Some of my teeth were chipped as a result and I got in contact with the owner. I told him that I have dental insurance and that all I wanted him to do was cover the out of pocket cost. He told me to make my dentist appointment and provide him with the receipt and my insurances number. But he tried telling me that it wasn’t his or the restaurants fault that it happened. I strongly disagreed with him and told him it may not have been on purpose but it was definitely their fault. Fast forward, I went to the dentist and the out of pocket cost was only $64! The procedure was over $700 before my insurance kicked in. I called the owner to let him know and he was super defensive. Saying “I let my insurance know and this is now between you and them. I’m not gonna pay any money out of my own pocket”. This man is acting like I am trying to sue him for hundreds. All I wanted was him to take ownership for his restaurants negligence. I am never eating here again and I hope they get their act together.

1Neeta

May 24, 2020

The food here is tasty. I usually get one of their chicken or seafood plate combos which consists of yellow rice, refried beans, shredded lettuce, salsa, guacamole and your choice of corn or flour tortillas. Sometimes I simply get fish tacos and horchata. I ALWAYS get their roasted salsa (if I'm naming it correctly) which is quite flavorful and has the right amount of spicy kick. The staff has always been pleasant and the crowd (even amidst this pandemic) never too much because they service customers in a timely manner. 8 times out of 10, I call in my order. May 23, 2020 – There seems to be a change in management, the staff I'm accustom to seeing wasn't present the last two times I visited. They're friendly and the food was still tasty but the prices have gone UP. I already felt like their prices were a tad bit high and now this... I paid almost $14.00 for a combination plate alone + taxes, no extras, no drink. I eat the same portion size at another local spot and pay under $10.00 + taxes. I like this place but I don't know if I want to pay these prices when there are similar options.🤔

Traci Chavez

Jun 24, 2018

If I could give no star I would. Save yourself money and time. The place stinks like a sewage leak, they charged $33+ for 1 monster burrito cheese quesadilla, California burrito, Carnitas burrito. I don't have a problem paying the price if it is worth it, this place is not. The food took a very long time, for the price the food is just not worth it. My a burrito was incomplete and the french fries that were in it are burnt. Sadly I didn't find this out until I got home. Another 20 min drive to go back is just not worth it. Go to Albertos, I know that's where I'll be going next time.

Brandon Cordon

Apr 20, 2018

My girlfriend went in today and bought a 2 cheese enchilada plate for me. It only had one. She went back and told the man, he said he saw two and he would not be giving her another. We come there all the time, but now she never wants to go again. I was not able to leave as I was in a training for my counseling grad degree. Here are the pictures showing the other enchilada he claims he saw. Also however this happened, microwave whatever, the food is toxic once the styrofoam was heated to warping like this.

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Questions & Answers

Any idea why this place is closed at 9am since its a 24 hr place? I placed an order online to pick up. Got there the place is closed. I call and no one is answering. Its empty inside. But my money was taken from the bank :(

Paola7 Perez | Aug 23, 2020
Kristal Kay | Aug 23, 2021

Ask for a charge back on your account and leave a review so everyone knows. They did the same thing to me! I screenshot the receipt and address so hopefully their business will end soon. So wrong to steal. Have an open business claiming 24/7 and delivery just to not do either? We need to speak up so they can't do this anymore. Be louder than them!

Read More

This restaurant is fascinating

Wsilvia ruiz de la torrez | Aug 24, 2018
Wsilvia ruiz de la torrez | Aug 24, 2018

If it is fascinating Delicious I will return again and again

What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
Nick Roweton | Aug 23, 2021

Excellent

Why does this restaurant offer delivery but don't actually deliver? Instead they take your money and don't offer a refund so you have to contact your bank to ask for a charge back on a delivery you never received. Can someone explain the madness?

Kristal Kay | Aug 23, 2021
Avery Chung | Aug 23, 2021

This business does some shady practices. When I ordered over the phone for 18 tacos, they charged me in multiples of 3 (3 tacos for around 6$) instead of charging in multiples of 6 (on their menu 6 tacos are 9$). So instead of charging me 27$ they charged around 36$. When asked why they charged this way instead of the cheaper option they just said its how the person on the phone enters it and they can't do anything since I already paid.

Did they change their number???

vivi Cordova | Aug 24, 2019
Kristal Kay | Aug 23, 2021

No, they just don't answer if they don't feel like. It's open 24/7 I know it's not too busy.

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