The UPS Store

Category: Shipping and mailing service in El Cajon, California

Address: 13465 Camino Canada Ste 106, El Cajon, CA 92021, USA

Phone: +16193901155

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–5PM

Reviews

Jennifer Curtis

Apr 23, 2022

Been coming here for years buy today is the last time. RUDE, ABSOLUTELY RUDE! long haired blond. Didnt catch her name but it's the last time you'll snark at me when I say "never mind, just ship it".

Gerry Morton

Jun 10, 2021

What a wonderful experience I had today at this store! Kassy was so helpful! She went the extra mile to ensure my package was ready for shipping, She was so very generous with her time and advice, she actually saved me money and prevented me from possible theft of my merchandise with her suggestions. Jeff was equally as friendly and helpful. Theses 2 will provide the customer with the friendly service that is rare. Their knowledge and attention to detail is second to none. After my experience with Kassy and Jeff I will only go to this store!

Renee Avila

Apr 23, 2019

Jeff, Malia, and the employees working at this UPS store are seriously the best! They go above and beyond for all their customers, especially for military. I had a huge 90+lb stationary bike to send overseas and took it to this store after the post office turned me away. They could have turned me away as well but Jeff and Malia (the owners) took it upon themselves to work out a way to ship the item. Jeff helped me unload the huge box from my car and brought it into the store. After he weighed it, he realized it would be too heavy to ship in one package so he asked for my permission to take the package apart and ship in separate boxes. They worked so hard to figure out how to ship it while keeping the costs as low as possible. They even worked after hours because I brought the bike in close to closing time. I felt so bad at how complicated it turned out to be to send this bike overseas but not once did they act rudely or with an attitude. They were extremely helpful and very nice. Jeff even took pictures of how he broke apart the bike so once it got to its destination, the owner could put it back together. He said the owner could call him if she had trouble putting it back together and he would walk her through the steps. I cannot thank Jeff and Malia enough for everything they did to help me out. They are some of the nicest people I’ve ever met. They really make you feel like family. I will go out of my way to make this UPS store the only one I ship packages from. Thank you so much guys!

Jessica Leigh Buchanan

Aug 7, 2018

I moved recently to the area and decided to try the local UPS store to mail some packages. I was surprised to find out they ship and pack for you, (where have I been?) so this was a plus for me. Malia (the owner) greeted me with a smile and was so helpful. She made sure to keep the packaging rate down for me, because packing supplies add up fast. At the end she gave me a 10% discount because I'm active duty military. She told me her husband was very passionate about giving military members a discount. I told Malia I would be returning, and I would tell all of my military friends to use her store. Excellent customer service and very knowledgeable on shipping and rates. Thank you for making my day!

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Questions & Answers

I have a toaster oven that I'd like to send to Arkansas...no box. Can you help me package & ship?

bob tait | Aug 23, 2020
jeffrey Cook | Aug 23, 2020

Yes ok course, we open at 9am on Monday please come in or call we can give you a quote. You'll just need approx size weight and zip code. Thank you.

How much dose your notary service cost?

Christopher Rothenay | Aug 24, 2019
jeffrey Cook | Aug 24, 2019

$15 per signature.we have notary on staff from open to close.

Do you guys fax papers?

Yadira Garcia | Aug 24, 2019
jeffrey Cook | Aug 24, 2019

Yes we do open til 700

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