Dunkin'

Edellaine Legawa

This dunkin donut ruined my morning. The drive thru lady was super rude and she got all our orders wrong. I wanted caramel macchiato and she gave me a plain iced coffee. Our mini bagel bites were frozen on the inside. I also ordered one bagel sandwich and one croissant sandwich but we got 2 burned bagel sandwiches. The bagel was hard as a rock. We even repeated our orders twice and somehow they still messed it up horribly. Very very disappointing.

Justin Cattell

Today is the second day where the lobby is closed and the drive thru gives us no response. The place is clearly open with employees inside but it’s almost like they choose not to serve customers. After waiting in the drive thru for more than 5 minutes, with nobody ahead of us, (keep in mind this same thing happened a few days ago) we go up to the window and theres two employees inside probably just hanging out for the fact that its a typical Monday at 2pm. What else could they have possibly been doing? We order two lattes and they proceed to be the milkiest, thickest abomination of syrup and cream with a drop of coffee. A clear example of Savannah’s streak of awful fast food service. Don’t go to this Dunks. They don’t care about your satisfaction. — the image is supposed to be a COFFEE latte but its literally just milk.

Manuela Andrews

With delivery charges and the fuel surcharge they put on but on a delivery these days my total for 12 donuts came to $44 and some change. When I called the store some young girl answered the phone when I asked for the manager she said there was no manager no manager. I then proceeded to tell her my issue which was that I received the wrong Box of donuts and instead of trying to help me figure out what happened she right away got defensive and said that's impossible I myself hand picked that Box and then when I said to her are you calling me a liar she hung up the phone. I called back And somebody else answered the phone this person also would not give me the manager's name. I asked for a refund from Uber eats and explain to them the issue and I also took a picture of the Box of donuts to show to them that that is not what I ordered.. Uber eats was very understanding and issued me a refund right away Although the refund should have been offered directly from Dunkin' donuts when I called instead they hung up on me. Now mind you Uber eats has nothing to do with Dunkin' donuts so this review is not about Uber eats it's about how rudely I was dismissed at Dunkin' donuts.

Mariela Bouza

Ordered online and i could not eat anything. The hash browns were stale and the sandwhich was cold and the wrap was a joke. Maybe the doughnuts are ok but the food they served me was really disgusting.