Home Consignment Center - Laguna Niguel

David “LagunaStarMan” Mitchell

Lots of interesting pieces of producer and many good prices

Arghavan Gousheh

They approved my items via email , then treated my barely used sleeper sofa like junk. I had bought a sofa from them that had stains on the seat and they called my sleeper that was never used for sleeping not consignable!!! I consigned the piece with their competitor who sold it in less than a week for the same price I was offered in this establishment´s email. Some of the staff there lack knowlege but have a lot of facade that leaves only a bad taste in the prospective consigner and shopper´s mouth. I will never consign or purchase from them.

Amir Homayoon Tajalli

This review is way outdated and it was resolved completely! I have purchased quite a few items from both locations ever since, Newport and Aliso viejo. Last purchase 4 Cushions last week. I am a regular visitor to this store as is my brother and my parents. This time we looked at couple of sofas and our salesperson, Amy Oats, placed a hold on it and asked me to give her my credit card to run an authorization for the value of sofas, over $1500. We never picked up the sofa and this was simply a hold if we decided to purchase. We decided not to go with the sofas as they were over larger than space we had in mind. To my shock the authorization turned into a payment and I contacted the store the following day indicating that there has to be a mistake. I placed a follow up call and spoke to Kristen that assured me this is a mistake and it will be credited back by day end. The conversation took place on Monday. No credit was given and i followed up the next day, Kristen picked up my call again and I was guaranteed to have it fixed. I called Store Manager, Lori Brown, avoided me from day one and has not returned my call.Again on Wednesday and finally today spoke to Amy(the salesperson) to learn that they are giving me store credit! I didn't expect to be charged, ignored and get $1500 on store credit from a consignment store. I have expressed my grave disappointment with the entire situation as I contacted them 5 times in past four days and not only have been contacted once but their story changed from apologies to taking my money and giving me store credits. I would avoid the Laguna Niguel store altogether and take this to my credit card company.

Dave Park

Amazing Inventory Of One Of a Kind Furniture And Decorative Pieces! Knowledgeable Appraisers And Awesome Customer Service.