Community Care & Rehabilitation Center

Leah E.

Linda, the person that answers the phone and is in charge of things is the worst ever. Instead of getting a very important phone call to my dad she transferred me to his room where there is no phone and when I called back she was very short as well. This place needs new management because everyone I go in there there need my Covid card which they are supposed to have on file but never do. They also do not have all my father's medications he needs. He has heart problems and needs a water pill and 2 weeks later he has not gotten it. This place is horrible and needs to get looked at by the government.

John Mullins

My mother was a patient here. She had a stroke and was transfered here for care and rehabilitation. The staff are not helpful at all. I would call to get updates from their supervisors or staff on my mom's progress and be placed on hold and transferred around until I hung up or the call dropped. My mom would video chat with me and have nobody come check in her. Multiple times she complained about being cold and having not enough blankets. I tried to schedule an appointment to visit her and they told me their earliest appointment was 9 days away. The staff at this facility do not care about the patients. Anytime you are actually able to talk to anyone they say they don't know anything or transfer you around until you hang up. To top off everything they transferred my mom to a hospital near by and nobody notified me. I am her primary emergency contact and I found out she is was no longer at their facility when I called to check on her. Their response was that they show me as the primary contact but don't know why I wasn't notified. Her Primary case worker blamed a nurse who was off work. If you want your loved ones to get better I would not suggest community care and rehabilitation center in riverside. I wish I listened to all of the other reviews on here about this facility.

Kim Kruzel

My Brother Bruce has been in the care there at Community Care and Rehabilitation for the past 9 months. His case has been complicated and the entire staff including nurses, administrators, Social Workers, and those in the Business Office have been such a blessing to both my brother and myself. Navigating the best care for a family member to include ensuring they are covered under Medi-Cal, getting the right treatments, and understanding how each part of the systems work together is complicated and overwhelming. Janet, Maricela and the staff there at Community Care and Rehabilitation Riverside have gone above and beyond to help me advocate for my brothers well being. COVID has placed additional stressors on the healthcare professionals and staff. Patients are also feeling the impact. Even through this period, they have continued to provide exceptional care under the most trying circumstances. My Brother Bruce did test positive and was immediately moved into into a COVID ward with other positive COVID patients. This was a scary time for both my brother and I. I emailed Janet, the Head Social Worker outside business hours and she replied immediately. This attention to detail and professionalism during a crisis is impressive. My brother is doing well and I know he is in good hands there.

Jen B.

I'm so grateful for them to take my dad who's a medi-cal patient. I worked with Carlos and Cindy, and they were a great help. they were all so nice to me and my sister, one time i got so hungry bec. i had to wait for their paperwork, i told them that i needed to step out bec. im diabetic and i needed to eat. and Cindy was nice enough to offer me a sandwich. i mean who does that right? but anyway, the staff are very nice as well. i'm so glad that they also call me on step by step basis with my dad, when he goes through admissions by testing him, if he's put to regular rooms, stuff like that. its just a peace of mind. i was a caregiver to my dad, and i'm finally at ease that he's in good hands. one thing i dont like is the parking, its so hard to find one specially in the afternoon, ughhh please let your employees park somewhere else, dont let them use the visitors parking.