Aspen Sound

Bill Papesh

I was impressed with the clean installation of my radar detector as well as the counsel (even though mine was not one of the ones the store handles). My first time I’ve. used the store and would sure recommend it to my friends for similar work and for sound systems too. Very professional technicians!

terry nichols

Garret and Zach did an excellent job for me! They walked me through my installation options in my boat and were very polite and helpful. The installation was done on time and functions as designed. Would highly recommend Aspen Sound!

DJ Grape Vinyl

Couldn’t be happier with the service I recently received at Aspen Sound in Spokane. If you go, ask for Ryan! He is extremely knowledgeable, and will make sure you get the best sound system for your vehicle that fits your budget. Ryan put a new sound system in my 2018 Jeep Wrangler which included a 15” sub in the back and 10” sub under the passenger front seat. He also replaced every single speaker and the front dashboard unit. Since I live out of town, he completed a 2 day job in just 1 day and offered to stay extra hours into the night to get everything done. Ryan kept me updated throughout the entire process and I really appreciated his communication and enthusiasm. The sound is amazing, crystal clear and perfectly balanced...I can’t imagine it being any better. I’ve been dreaming of getting this sound system for years and Ryan was the guy to make it a reality. Ryan also installed a 12” sub into my girl’s Subaru Crosstrek as well, and she was happy with the sound and impressed by how clean the installation was (she especially liked how the amp knob was perfectly placed). Overall, Aspen Sound and Ryan get a 10/10 from me and I highly recommend this company for all of your sound system needs!

G Vnasty

Aspen sound maybe one of the worst for customer service. I had a new stereo and four speakers put in my truck. The owner before me had put in an inexpensive hands-free system for his phone. It was not done professionally but was not a mess either. When I set up my appointment I asked if they would make sure and take all the old stuff out. I need to say that I am not a car electronics installer, with that, how would I know what that stuff is so I could specify each thing that needs to come out. So, one day I have break light issue, and first I checked my fuse to make sure that was not the problem. When I opened that up, I see all this extra stuff and see that one of the boxes was marked Motorola and had a number on it. Googled the number to find what it was. I was not happy but figured they would make things wright. UM NOPE! I spoke with someone that gave me an appointment didn’t mention I would be paying for anything. When I show up for my appointment one of the installers is talking to the guy at the counter. When I told him my name, I am sure the account being discussed was mine as the didn’t even touch the computer when he told me that I would have to pay. As those words left his mouth the installer walked away with a smirk on his face. So, I explain to the guy it was supposed to be done when the stereo and speakers were installed. He said ya not noted you will have to pay. I know that I spent too much on install but I wanted a good job done. My takeaway, the rest of the stereo that I am going to put into my truck will not be done there. BTW my stereo is not working correctly, and I will not take it to them as I am sure they would want to charge me. So got a reply back to the first review, but I did have someone come out and look, and I did tell them in the first place when stereo was being put in to take that stuff out. I am not looking for anything other then what was agreed on in the beginning. Anyway kind of a waste of time at this point, something so easy to fix. Buyer be ware!!!!