Rick's Medical Supply - Roseburg

Gary Ward

Avoid this company at all costs. They will falsify documents and use all unethical practices possible to make a buck. I've witnessed them use discriminatory and illegal practices against customers. Go to anyone else if you can. Rick's is run by the worst kind of people.

Reginald Purvis

Since it was time for me to order a new electric wheelchair my first and upmost thoughts were cost. However was I wrong, my first consideration should have been service after sales and since I live in a small coastal city with no electric wheelchair outlets, service after sales should have been my first priority. I am truly glad that I called Robert Garza from Rick’s Medical in Roseburg, OR. Who made the time to explain this all to me and set me straight. My compliments to Mr. Robert Garza for your timely effort and at the ends ordering the chair for a price they advertised.

Sarah Goodfellow

I have had nothing but issues with this place and customer service. I've had to complain many times. They never have Diabetic Supplies in order. Never informed of any changes. Most of the time I'm told they can't access my file and someone will call me back. Never happens. Then things get blamed on insurance and yada yada. So tired of it and I can't go anywhere else. Dislike this company so much.

KT JONES

After years of service from parkway medical when Rick’s purchased the business we where told there would be no interruption in service. Not only was there interruption all service stopped without any notice! After months of phone calls and requests for service we where told they do not accept our insurance so we need to look elsewhere for service! Terrible customer service phone calls where never returned had to keep calling and calling left on hold several times . Find another provider these guys either do not care or do not have enough staff to take care of there clients. I wish there was a way to rate less than a full star!