Sonic Drive-In

Ariana Smith

Had issues with ordering. Our speaker didn't see to work well. When trying to call back to ask for the forgotten ketchup the call was not answered for over 10 minutes. The person who brought our food was great, polite and helpful. The food was typical Sonic food.

Justin Mattison

Waited 5 minutes for someone to take my order and no one did. Someone pulled up right next to us and they took their order right away. Went to another stall because maybe ours was broken but instead we waited 20 minutes and two other people come after us get their order first. Not mad it took longer than expected just annoyed they are taking other peoples order before ours.

Steve L.

Good burgers and Sugar Rush drinks! 😝 wish the tables were clean. over all good.

James Cooper

This is going to sound like the most petty review of all time, but if someone actually reads these and sincerely cares, my feedback may be helpful. I visited today. The order taker was a bit short with me when I asked a question but maybe it was a bad connection. No big deal. My food came out and I paid cash. For some reason the sonic staff guy did not give me change. I sat there for a while thinking maybe he had to get change inside but he never returned. Again, annoying but not the end of the world. Hopefully he needed it more than I did. Just before I decided to leave I discovered that a mistake was made and I received the wrong drink. After a minute of confusion a staff member came to my vehicle to understand the issue and quickly corrected the problem. For some reason that I still cannot understand, they would not take the first beverage back when I asked. I was told it was against policy. It is against policy to take an incorrectly delivered item from a customer? I did not want it, I did not have room for it, but now I am forced to find a suitable location in my vehicle to keep 2 large sonic cups without spilling until I get to a place where I can dispose of it. I left feeling frustrated. It is so easy to fix these minor service opportunities. All it starts with is care. Did it ruin my day? No. Are there bigger issues to deal with in the world? Absolutely. I hope this helps.