San Francisco Federal Credit Union

Roban San Miguel

I have been a SFFCU member for many years and have used the Excelsior branch almost exclusively since it opened. I appreciate all the staff, from the front door to the back office. Very friendly, knowledgeable and helpful. And I love their music choices!

pamela graham

Thank you SF "Fed Cred" Union for employees, who offer great service at Excelsior branch. From Glen Park neighborhood SF Federal Credit Union is convenient location.

Francis Furey

I have been a member off and on since the early 1990' and have taken out used the institutions lending services, such as first position mortgages, HELOC's, car loans etc. I have found these instruments to be very competitive and professionally administered. However, their banking online is a real disappointment. The website is far from intuitive and difficult to use. For example, when I schedule a recurring payment for a loan, I make sure to call up a bank officer two days later to make sure that the website really registered the transaction. Compared to other banks I do business with, the SFFCU's website is difficult to navigate and not very intuitive at all. Wish they could fix it!

madhvi

I appreciate the kindness that I receive from each person when I enter the Excelsior branch. From the guard to the bank tellers, the community of folks who work at the Excelsior SF Federal Credit Union truly showcase respect and compassion at all times. I am glad that I went from a big bank to a much more ethical credit union. It is evident that they care for San Francisco and its residents through their unyielding support and care.