Huddle House

RY J

If are expected to get greeted and get your drink order right away you came to the wrong place ! We came in and the waitress seemed like she is just mad and having a bad day. There were 3 other tables here that already had their food so we were the only table that was being taken care of (besides to go orders) we ordered our food and they are out of gravy for biscuits and out of steak for the Philly cheese . Our order took about an hour to be served , it was sitting on their counter for about 30 minutes by the time it got to our table it was super cold. Another table came in and they were here about 20 minutes and no one took care of them and walked away . Asking for a refill will just get you more bad attitude with their eyes rolled . Don’t dare ask for a refill. I’m giving it a 2 star because the food was okay , it did not taste bad besides that it was cold. The staff here just seems unhappy to be here and have no customer service and should not be working with customers .

s.n Howell

on July 3, 2022 I took my kids to huddle house in Franklin va. we waited well over 1 hour and 30 minutes and never received our food. when asked how much longer I was told our food was coming up next. 30 minutes and no food later we just walked out. super messy and will not be returning. employees had attitudes and were very unprofessional. several people walked out before we did. if time is money then we should be reimbursed for our wasted time. From 11am to 1pm was a complete waste of time. please hire all new staff.

Jen

Waited 30 minutes to even receive a menu from the waiter. Ordered simple food (waffle and scrambled eggs) and didn’t receive it at ALL waited a little over an hour. Place was dirty dead flies and alive ones everywhere. Literally saw two flies having intercourse on my table. Never got checked in one or asked if we wanted refills.

Susie Hepler

The food was hot and fresh. The $5.99 combos were a great value. But the staff was the best part of the experience! Our waitress, Debbie, was the best! She was very attentive and so friendly. The cooks and others staff were also very nice! And this strawberry waffle dessert was delicious! ⭐⭐⭐⭐⭐